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For Companies At a Glance
- Tasks: Coordinate and process contracts while supporting the sales team and ensuring excellent customer service.
- Company: Join Panda, a leading resource recovery business with a strong commitment to sustainability.
- Benefits: Competitive salary, supportive team environment, and opportunities for personal growth.
- Why this job: Be part of a dynamic team making a real impact in the waste industry.
- Qualifications: Strong organisation skills, customer service experience, and proficiency in Microsoft Office.
- Other info: Join a passionate team dedicated to innovation and community wellbeing.
The predicted salary is between 30000 - 42000 £ per year.
You will be responsible for the day‐to‐day co‐ordination and processing of contracts from the field sales team and to ensure excellent levels of customer service, accuracy of data on the company computer systems and achieving department KPIs. You will also support the field sales team as the office‐based admin support.
Key Responsibilities and Accountabilities
- To manage and administer the entering of new sales onto AMCS and gains.
- To manage and administer the entering of new sales leads into CRM.
- Assist the customer services team in processing retention contracts via the CRM System liaising with the service teams or suppliers when necessary.
- To be in daily communication with the sales team to ensure timely updates and progress.
- Distribute inbound Web / Phone leads to sales and other teams, ensuring they are logged on CRM.
- Liaise with the service teams regarding future deliveries each month.
- Assist with pending contracts, helping the sales team to provide notice to existing suppliers for their customers.
- To undertake credit checks and ensure integrity of information provided.
- You will ensure all department procedures are followed and data accurately and promptly recorded on the systems within the company's Slauson manage and file all contracts in electronic form.
- Ensuring the roll‐out/cancellation processes are 100% accurate.
- AD‐HOC Tasks given by line Manager (Pre Invoice Checks, Credit Note Process).
General Responsibilities and Activities
- To enter customer details into CRM.
- To assist Sales team when quoting for work.
- To assist in completing all sales related documentation by liaising with the sales reps.
The Ideal Candidate
- You are tenacious, passionate and positive.
- You enjoy working as part of a team and work on own initiative.
- You are willing to work hard and prove yourself.
Skills and Experience
- Excellent organisation and time management skills.
- Good administration skills.
- Advanced knowledge in the use of Microsoft Office applications.
- A good knowledge of working with customers over the phone.
- Sales support and customer service.
- Good level of written and oral communication.
- Knowledge of the waste industry / hazardous waste would be an advantage.
The Health, Safety and Wellbeing of our employees is very important to us. It is your responsibility to take reasonable care of your own and other people's Health and Safety and must cooperate with us on Health and Safety matters. You will represent the company in a professional capacity at all times.
Panda aims to attract and retain a skilled and diverse workforce that best represents the talent available in the communities in which our assets are located and our employees reside.
Contracts Administrator in London employer: Bandmwaste
Contact Detail:
Bandmwaste Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contracts Administrator in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to customer service and sustainability, as these are key to their success. Tailor your answers to show how you align with their mission.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build confidence. Focus on articulating your experience in administration and sales support, as these skills are crucial for the Contracts Administrator role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and being part of our journey.
We think you need these skills to ace Contracts Administrator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contracts Administrator role. Highlight your relevant experience, especially in administration and customer service, and don’t forget to mention any specific skills that match the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the role and the company. Mention how your skills align with the responsibilities listed in the job description and show us why you’d be a great fit for our team.
Show Off Your Organisation Skills: As a Contracts Administrator, organisation is key. In your application, give examples of how you've successfully managed multiple tasks or projects. This will demonstrate your ability to handle the day-to-day coordination we’re looking for.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Bandmwaste
✨Know Your Contracts Inside Out
Before the interview, brush up on your knowledge of contracts and the specific processes mentioned in the job description. Familiarise yourself with terms like CRM systems and sales leads, as well as any relevant legislation in the waste industry. This will show that you're not just interested in the role but also understand its intricacies.
✨Showcase Your Organisation Skills
As a Contracts Administrator, organisation is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously. Be ready to discuss how you prioritise your workload and ensure accuracy in data entry, as this will resonate well with the interviewers.
✨Communicate Effectively
Since the role involves daily communication with the sales team and customer service, practice articulating your thoughts clearly. Use examples that demonstrate your ability to liaise effectively with different teams and handle customer queries. Good communication skills can set you apart from other candidates.
✨Emphasise Teamwork and Initiative
The ideal candidate is someone who enjoys working as part of a team but can also take the initiative. Prepare to share instances where you've collaborated successfully with others, as well as times when you took charge of a situation. This balance will highlight your versatility and fit for the company culture.
