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- Tasks: Support the credit control team with admin tasks like cash allocation and invoice management.
- Company: Join B&M Waste Services, a family-run leader in waste and recycling solutions.
- Benefits: Enjoy a supportive work culture with opportunities for growth and development.
- Why this job: Be part of a customer-centric team making a positive impact in the community.
- Qualifications: AAT qualification and over 12 months in a similar role required.
- Other info: Experience with Sage 200 is essential; customer service skills are a plus.
The predicted salary is between 24000 - 36000 £ per year.
About the Role
Location: Bromborough
Working hours: Monday to Friday; 08:30 – 17:00
B&M Waste Services is a customer-centric, forward-thinking waste and recycling solutions provider with depots located on the Wirral, in Manchester, Preston, Leeds, and Birmingham. Our award-winning, family-run business is seeking talented, hardworking, and ambitious people to help us grow further. We are an Equal Opportunities employer committed to staff happiness.
The Role
Reporting to the Head of Transactional Services, the Credit Administrator supports the credit control team by completing administration tasks such as allocating cash, raising credit notes/invoices, managing mailboxes, and reconciling bank statements.
Responsibilities
- Allocate customer receipts accurately according to remittance advice.
- Follow up on receipts without remittance to prevent unallocated cash.
- Support credit control sending copy invoices.
- Maintain unallocated cash below targeted levels.
- Raise credit notes/invoices as per process and manage related mailboxes.
- Collaborate with the credit control team to ensure timely administration tasks.
- Reconcile bank statements with receipts in Sage 200.
The Ideal Candidate
An organized, methodical individual with over 12 months in a similar role. Knowledge of Sage 200 is essential, as transactions are primarily processed in this system. A positive attitude and customer service focus are required.
Qualifications
- AAT qualification
Experience
- At least 2 years in sales ledger
- Customer service experience (desirable)
Skills
- Excellent written and oral communication
- Conflict resolution skills
- Exceptional customer service skills
- Knowledge SAGE 200
- Desirable: CRM AMCS Credit Hound
Credit Control Administrator employer: Bandmwaste
Contact Detail:
Bandmwaste Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control Administrator
✨Tip Number 1
Familiarise yourself with Sage 200 before your interview. Since it's essential for the role, demonstrating your knowledge of this software can set you apart from other candidates.
✨Tip Number 2
Highlight your customer service experience during conversations. B&M Waste Services values a positive attitude and exceptional customer service skills, so be ready to share examples of how you've excelled in these areas.
✨Tip Number 3
Prepare to discuss your organisational skills. As a Credit Control Administrator, you'll need to manage multiple tasks efficiently, so think of specific instances where you've successfully handled similar responsibilities.
✨Tip Number 4
Research B&M Waste Services and their approach to waste management. Showing that you understand their business model and values can demonstrate your genuine interest in the role and the company.
We think you need these skills to ace Credit Control Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially your time in credit control or similar roles. Emphasise your knowledge of Sage 200 and any AAT qualifications you possess.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer service skills and positive attitude. Mention specific examples from your previous roles that demonstrate your ability to manage cash allocations and reconcile bank statements.
Highlight Relevant Skills: In your application, clearly outline your conflict resolution skills and exceptional customer service abilities. These are key traits for the Credit Control Administrator role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this position.
How to prepare for a job interview at Bandmwaste
✨Know Your Sage 200 Inside Out
Since knowledge of Sage 200 is essential for this role, make sure you brush up on your skills and be prepared to discuss your experience with the software. You might even want to mention specific tasks you've completed using Sage 200 in your previous roles.
✨Demonstrate Your Organisational Skills
As a Credit Control Administrator, being organised is key. Prepare examples of how you've managed multiple tasks or projects simultaneously in your past roles. This will show that you can handle the responsibilities of the position effectively.
✨Showcase Your Customer Service Focus
B&M Waste Services values a positive attitude and customer service focus. Be ready to share instances where you've gone above and beyond for customers, and how you resolved any conflicts that arose. This will highlight your suitability for the role.
✨Prepare Questions About the Company
Research B&M Waste Services and come prepared with questions about their operations, values, and future goals. This shows your genuine interest in the company and helps you determine if it's the right fit for you.
