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For Companies At a Glance
- Tasks: Coordinate and process contracts while supporting the sales team and ensuring excellent customer service.
- Company: Beauparc is a leading resource recovery business focused on safety, sustainability, and exceptional customer service.
- Benefits: Enjoy a supportive team environment, opportunities for growth, and a commitment to employee wellbeing.
- Why this job: Join a passionate team dedicated to innovation and making a positive impact in the community.
- Qualifications: Strong organisation skills, proficiency in Microsoft Office, and a positive attitude are essential.
- Other info: Experience in the waste industry is a plus, but not required.
The predicted salary is between 24000 - 36000 £ per year.
About the Role
The Role
You will be responsible for the day‑to‑day co‑ordination and processing of contracts from the field sales team and to ensure excellent levels of customer service, accuracy of data on the company computer systems and achieving department KPIs. You will also support the field sales team as the office‑based admin support.
Key Responsibilities and Accountabilities
- To manage and administer the entering of new sales onto AMCS and gains
- To manage and administer the entering of new sales leads into CRM
- Assist the customer services team in processing retention contracts via the CRM System liaising with the service teams or suppliers when necessary
- To be in daily Communication with the sales team to ensure timely updates and progress
- Distribute inbound Web / Phone leads to sales and other teams, ensuring they are logged on CRM
- Liaise with the service teams regarding future deliveries each month
- Assist with pending contracts, helping the sales team to provide notice to existing suppliers for their customers
- To undertake credit checks and ensure integrity of information provided
- You will ensure all department procedures are followed and data accurately and promptly recorded on the systems within the company’s Slauson manage and file all contracts in electronic form
- Ensuring the roll‑out/cancellation processes are 100% accurate
- AD‑HOC Tasks given by line Manager (Pre Invoice Checks, Credit Note Process)
General Responsibilities and Activities
- To enter customer details into CRM
- To assist Sales team when quoting for work
- To assist in completing all sales related documentation by liaising with the sales reps
The Ideal Candidate
- You are tenacious, passionate and positive
- You enjoy working as part of a team and work on own initiative
- You are willing to work hard and prove yourself
Skills and Experience
- Excellent organisation and time management skills
- Good administration skills
- Advanced knowledge in the use of Microsoft Office applications
- A good knowledge of working with customers over the phone
- Sales support and customer service
- Good level of written and oral communication
- Knowledge of the waste industry / hazardous waste would be an advantage
Company Info
- The Health, Safety and Wellbeing of our employees is very important to us.
- It is your responsibility to take reasonable care of your own and other people’s Health and Safety and must cooperate with us on Health and Safety matters.
- You will represent the company in a professional capacity at all times.
About Us
Join us on the journey….
Over the past 30 years, Panda has continued to grow and acquire businesses that all share a very similar vision and set of values. We’re now a group of almost 3000 people, all contributing to that growth and success.
Whilst Panda is the parent company to numerous brands, we all share an ambitious vision for the future. Our primary goal is to ensure the safety and wellbeing of our people and connected partners is front and centre. As a team, we’re safer together. We deliver our customers with a partnership approach to managing their resources responsibly. We constantly push the boundaries of innovation. What’s good today can be better tomorrow.
Panda is not just a company, it’s a resource recovery business. Over the past three decades we’ve grown and diversified significantly, we believe that great leadership is rooted in strong values. As leaders within this industry, we’re committed to shaping a better future for our friends, families and communities. Our philosophy remains unchanged, balancing customer satisfaction with environmentally sustainable practices. Exceptional customer service, and unwavering dedication to sustainability are the cornerstones of our business.
Our journey is dependent upon talented, passionate, and dedicated people that constantly strive and challenge each other for better outcomes.
Take the first step today and join us on the journey….
Pandaaims to attract and retain a skilled and diverse workforce that best represents the talent available in the communities in which our assets are located and our employees reside.
(DE&I Policy Statement)
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Contracts Administrator employer: Bandmwaste
Contact Detail:
Bandmwaste Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contracts Administrator
✨Tip Number 1
Familiarise yourself with the CRM systems mentioned in the job description, such as AMCS and CRM. Understanding how these systems work will not only help you during the interview but also demonstrate your proactive approach to the role.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've managed multiple tasks or projects simultaneously in previous roles. This will highlight your ability to handle the day-to-day coordination required for the Contracts Administrator position.
✨Tip Number 3
Research the waste industry and any recent developments or challenges it faces. Being knowledgeable about the sector will allow you to engage in meaningful conversations during the interview and show your genuine interest in the field.
✨Tip Number 4
Prepare to discuss your customer service experience in detail. Think of specific instances where you provided exceptional support or resolved issues effectively, as this aligns closely with the responsibilities of the role.
We think you need these skills to ace Contracts Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that align with the Contracts Administrator role. Emphasise your organisation, administration skills, and any experience with CRM systems.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and the company. Mention specific responsibilities from the job description and explain how your background makes you a great fit.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as time management, customer service, and proficiency in Microsoft Office. Provide examples of how you've successfully used these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Contracts Administrator.
How to prepare for a job interview at Bandmwaste
✨Show Your Organisational Skills
As a Contracts Administrator, you'll need to demonstrate excellent organisation and time management skills. Be prepared to discuss specific examples from your past experiences where you successfully managed multiple tasks or projects simultaneously.
✨Familiarise Yourself with CRM Systems
Since the role involves working with CRM systems, it’s crucial to show your familiarity with these tools. If you have experience with any specific CRM software, mention it during the interview and be ready to explain how you used it to improve processes.
✨Highlight Your Customer Service Experience
Customer service is key in this role. Prepare to share instances where you provided exceptional service, resolved issues, or supported a sales team. This will showcase your ability to communicate effectively and work collaboratively.
✨Demonstrate Your Knowledge of the Industry
Having a good understanding of the waste industry or hazardous waste can set you apart. Research the company and its operations beforehand, and be ready to discuss how your knowledge can contribute to their goals and values.
