At a Glance
- Tasks: Collect and maintain gaming machines while ensuring top-notch service.
- Company: Join Bandai Namco, a leader in global entertainment with a vibrant culture.
- Benefits: Enjoy a company car, phone, bonuses, and 33 days of annual leave.
- Other info: Diverse and inclusive workplace committed to personal development.
- Why this job: Work independently while being part of a supportive team in a fun industry.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 24000 - 30000 £ per year.
Job Description
- Bandai Namco Amusement Europe Limited
- Reporting To: Regional Service Manager & Supervisor
- Job Type: Full-time
Working Hours: 40 hours per week, weekend availability necessary.
Work Location: On the road field service in and around the areas of Stevenage / Watford
Who We Are
At Bandai Namco, we’re working to create a brighter future for everyone.
We are led by our core values helping to connect people and societies in the enjoyment of uniquely entertaining products and services.
Bandai Namco Amusement Europe Ltd. is a leading manufacturer, distributor, and operator in the global entertainment industry.
We champion receptive and spirited individuals and provide them with an encouraging environment for innovation and personal development.
DUTIES
- To be responsible for the monetary collections for all types of games sited within specific locations.
- To complete all documentation, paper-work and computer records as directed to the very highest standard.
- To ensure that all monies and records balance correctly before leaving site.
- To be responsible for keeping your own issued Company Keys and the Site Keys when collecting in a safe and secure place at all times.
Loss of keys is considered an act of Gross misconduct.
- To concentrate on, cement and develop the company’s business with its existing major customers and any other additional organisation with which the company develops a significant future business relationship.
- To communicate regularly with Business Manager, Collections Coordinator and Senior Engineers and to work to the rota as laid down on a monthly basis.
- To represent the company in both manner and appearance befitting the role.
- To provide regular maintenance as instructed and to ensure that all machines and sites within the area of your responsibility are maintained to the highest standard of appearance.
- To complete service logs and/or call reports as directed.
- To attend at any national sites for whatever reason as requested.
- To ensure that the company vehicle is kept in a clean and tidy manner.
- To perform such other tasks as may be reasonably requested by the Company to meet its on-going requirements.
Benefits
- Company car & fuel card with personal use.
- Company phone
- Discretionary Bonus
- Loyalty Bonus
- Consistent Rota
- 33 Days annual leave per annum
- Work with a great deal of independence but supported by a great network of people.
- Fun for All into the Future
Bandai Namco is an Equal Opportunity Employer.
As firm believers in diverse thinking, we strive to build a workforce that is representative of our audiences, society and the world around us.
We are committed to an employment process that respects a variety of voices, identities, backgrounds, experiences and perspectives.
Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates based on merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, neurodiversity, disability or any other category protected by law.
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Field Service Assistant in Watford employer: Bandai Namco Amusement Europe Ltd.
Bandai Namco Amusement Europe Ltd. offers a dynamic and engaging work environment in Loxley, where employees are valued for their contributions to the team. With a strong focus on employee growth and development, the company provides opportunities for skill enhancement and career progression, all while fostering a collaborative and supportive culture. Joining Bandai Namco means being part of a passionate team dedicated to delivering exceptional service in the exciting world of arcade entertainment.
Contact Details:
Bandai Namco Amusement Europe Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Assistant in Watford
✨Leverage Local Networking Events
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We think you need these skills to ace Field Service Assistant in Watford
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Show Off Your Sales Savvy:For a field-sales role like this one at Bandai Namco Amusement Europe Ltd., highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at Bandai Namco Amusement Europe Ltd., but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
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How to prepare for a job interview at Bandai Namco Amusement Europe Ltd.
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that Bandai Namco Amusement Europe Ltd. offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Bandai Namco Amusement Europe Ltd. but also helps you get a feel for whether you’d thrive in that environment.
