Field Service Engineer – Arcades (Northants/MK) in Milton Keynes

Field Service Engineer – Arcades (Northants/MK) in Milton Keynes

Milton Keynes Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Bandai Namco Amusement Europe Ltd.

At a Glance

  • Tasks: Service and maintain arcade machines while enjoying the freedom of being on the road.
  • Company: Join Bandai Namco, a leader in entertainment with a diverse and inclusive culture.
  • Benefits: Enjoy a competitive salary, company car, and generous annual leave.
  • Other info: Be part of a supportive network of engineers and enjoy a consistent work rota.
  • Why this job: Make an impact in the gaming world while working independently and growing your skills.
  • Qualifications: A passion for technology and a knack for problem-solving are key.

The predicted salary is between 30000 - 40000 £ per year.

Job Type: Full-time

Working Hours: 40 hours per week, weekend availability necessary

Work Location: On the road field service in and around Northamptonshire & Milton Keynes

Responsibilities

  • Servicing and maintaining arcade machines, including carrying out preventative maintenance, testing for all game types and completing service call logs.
  • Perform monetary collections where required and handle cash responsibly according to BNAE standards.
  • Communicate regularly and effectively with your Regional Service Manager and Supervisor, working to the rota produced by them on a monthly basis.
  • Keep organized with administrative tasks and maintain effective communication via email and other platforms.
  • Build rapport with site staff and managers, and continue to develop the company’s business with existing major customers and future prospects.
  • Perform ad-hoc duties reasonably requested by your Regional Manager or Supervisor.

What You Will Get From Us

  • Competitive salary and annual leave allowance accompanied by a discretionary bonus.
  • Company car and fuel card with unlimited personal use.
  • A set of tools, including a phone, needed to carry out your work.
  • A consistent rota allowing you to plan for your days off.
  • Guidance from a support network of engineers across the country to help you progress and get the job done.

Benefits

  • Company car & fuel card with personal use
  • Company phone
  • Discretionary bonus
  • Loyalty bonus
  • Consistent rota
  • 33 days annual leave per annum
  • Work with great independence, supported by a great network of people

Bandai Namco is an Equal Opportunity Employer. We strive to build a workforce that is representative of our audiences, society and the world around us. We are committed to an employment process that respects a variety of voices, identities, backgrounds, experiences and perspectives.

Field Service Engineer – Arcades (Northants/MK) in Milton Keynes employer: Bandai Namco Amusement Europe Ltd.

At Bandai Namco Amusement Europe Limited, we pride ourselves on being an excellent employer, offering a competitive salary, generous annual leave, and a supportive work culture that fosters independence and collaboration. Our Field Service Engineers enjoy the benefits of a company car with personal use, a consistent rota for better work-life balance, and access to a network of experienced engineers dedicated to their professional growth. Join us in a dynamic environment where diverse perspectives are valued, and your contributions can make a real impact.

Bandai Namco Amusement Europe Ltd.

Contact Details:

Bandai Namco Amusement Europe Ltd. Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Field Service Engineer – Arcades (Northants/MK) in Milton Keynes

Tip Number 1

Get to know the company! Research Bandai Namco and their arcade machines. Understanding their products will help you stand out during interviews and show your genuine interest in the role.

Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!

Tip Number 3

Practice makes perfect! Prepare for common interview questions related to field service engineering. Think about scenarios where you've solved problems or improved processes, as these examples will impress your interviewers.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the team at Bandai Namco. Don’t miss out on this opportunity!

We think you need these skills to ace Field Service Engineer – Arcades (Northants/MK) in Milton Keynes

Field Service Engineering
Preventative Maintenance
Technical Troubleshooting
Cash Handling
Communication Skills
Administrative Skills
Customer Relationship Management

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Field Service Engineer role. Highlight any relevant experience with arcade machines or similar equipment, and don’t forget to mention your ability to handle cash responsibly!

Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your skills align with what we’re looking for. Keep it friendly and professional – we want to get to know you!

Show Off Your Communication Skills:Since effective communication is key in this role, make sure to showcase your communication skills in your application. Whether it’s through your writing style or examples of past experiences, let us see how you connect with others.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team!

How to prepare for a job interview at Bandai Namco Amusement Europe Ltd.

Know Your Machines

Familiarise yourself with the types of arcade machines you'll be servicing. Research common issues and maintenance practices. This will show your potential employer that you're proactive and knowledgeable about the role.

Communication is Key

Prepare to discuss how you would communicate effectively with your Regional Service Manager and site staff. Think of examples where you've built rapport or resolved conflicts in previous roles, as this will highlight your interpersonal skills.

Be Organised

Since the job involves administrative tasks, demonstrate your organisational skills. Bring a planner or digital tool to the interview to show how you manage your time and tasks efficiently. This will reassure them that you can handle the responsibilities of the role.

Show Your Passion

Express your enthusiasm for the gaming and amusement industry. Share any personal experiences with arcade games or technology that fuelled your interest. A genuine passion can set you apart from other candidates and make a lasting impression.