HR Business Partner

Role Purpose: The HR Business Partner will work closely with senior leaders and managers to deliver a proactive, solution-focused HR service that supports organisational goals. The role requires strong generalist expertise, the ability to influence stakeholders, and a hands-on approach to operational HR delivery. You will act as a trusted partner, providing guidance on people matters including employee relations, workforce planning, organisational development, performance, and engagement.

Key Responsibilities:

• Business Partnering: Build strong, credible relationships with managers to understand department priorities and workforce needs.
• Training & Capability Development: Lead the design, coordination and delivery of a company-wide training and development program, ensuring it supports organisational goals, manager capability, and employee growth. Conduct regular training needs analyses across teams to identify skill gaps, compliance requirements and capability priorities. Collaborate with department heads to ensure training content reflects operational requirements and strategic priorities. Deliver engaging training sessions in-house and manage external providers where specialist or technical training is required. Oversee the annual training calendar, ensuring mandatory training is assigned, completed and monitored. Liaise with the Compliance and Internal Audit team to ensure agreement. Create and maintain learning resources, toolkits and digital materials to support self-directed learning across the organisation. Track participation, completion rates and evaluation feedback to measure effectiveness and continuously improve learning provision.
• Talent, Resourcing & Workforce Planning: Partner with managers on recruitment needs, role design, succession planning and skills development. Support inclusive recruitment practices and promote diversity and equal opportunity. Analyse workforce trends and report on turnover, absence, and talent metrics.
• Performance & Development: Support implementation of performance frameworks, annual reviews and continuous feedback. Coach managers in handling underperformance and building high-performing teams.
• Policy & Compliance: Ensure HR policies remain compliant with UK employment law and best practice. Provide guidance and training to managers on policy updates. Maintain accurate employee records and support GDPR compliance.
• Employee Relations: Support Managers with complex ER cases which are in progress with our HR consultants including disciplinary, grievance, performance management, sickness absence and capability. Advise managers on informal resolution and early intervention approaches.
• People Analytics & Reporting: Produce and interpret HR reports to inform decision-making. Identify insights and trends to recommend improvements in HR processes or practices. Assisting the Director of Corporate Affairs with other ad hoc projects as required.

Special Skills and Competences Required:

• CIPD Level 5 qualified (or working towards completion).
• Demonstrable HR generalist experience within the UK.
• Strong knowledge of UK employment law and HR best practice.
• Ability to build relationships and influence at all levels.
• Strong problem-solving, coaching, and communication skills.

Benefits:

• Competitive Salary
• Pension Scheme
• Optional Private Medical Insurance
• Employee Assistance Program (EAP) from day 1 of employment
• Staff Discount Card
• Annual Bonus Scheme – Employees may be eligible for an annual bonus, subject to both individual performance and overall company performance.