At a Glance
- Tasks: Maintain and service arcade machines while ensuring they are fun and functional.
- Company: Join Bandai Namco, a leader in the global entertainment industry.
- Benefits: Enjoy a competitive salary, company car, and generous annual leave.
- Other info: Great support network and opportunities for personal development.
- Why this job: Be part of a dynamic team and make a real impact in the arcade world.
- Qualifications: No specific qualifications required, just a passion for tech and games!
The predicted salary is between 30000 - 40000 £ per year.
Job Description
Bandai Namco Amusement Europe Limited
Job Type: Full-time
Working Hours: 40 hours per week, weekend availability necessary.
Work Location: On the road field service in and around the areas of Crawley / Brighton.
About Us
At Bandai Namco, we’re working to create a brighter future for everyone. We are led by our core values helping to connect people and societies in the enjoyment of uniquely entertaining products and services. Bandai Namco Amusement Europe Ltd. is a leading manufacturer, distributor, and operator in the global entertainment industry. We champion receptive and spirited individuals and provide them with an encouraging environment for innovation and personal development.
The Role
Our services department is one that encapsulates a great team of multi-disciplinary roles that all contribute to our arcade industry. We have an exciting opportunity in this services department to join the Bandai Namco family as a Field Service Engineer in and around the Crawley / Brighton areas. As a Field Service Engineer, you will be involved in every aspect of providing our key accounts with a professional service; attending sites for installing new machines, carrying out diagnostic and preventative protective maintenance, performing monetary collections and most importantly, playing the games to make sure they are functional!
Job Responsibilities
- Servicing and maintaining arcade machines, including carrying out preventative maintenance, testing all types of games sited within a specific area and completing service call logs.
- Perform monetary collections where required and handle cash responsibly according to BNAE standards.
- Communicate regularly and effectively with your Regional Service Manager and Supervisor, working to the rota produced by them on a monthly basis.
- Keep organized with administrative tasks and maintain effective communication via email and other platforms where used.
- Build rapport with site staff/managers and continue to develop the company’s business with its existing major customers and future prospects.
- Perform ad hoc duties reasonably requested by your Regional Manager/Supervisor.
What You’ll Get From Us
We will provide you with a competitive salary and annual leave allowance accompanied by a discretionary bonus. You’ll receive a company car and fuel card with unlimited personal use and a set of tools, including a phone, needed to carry out your work. You will be provided a consistent rota allowing you to make plans for your days off. Most importantly, you’ll receive guidance from a great support network of other Engineers across the country. At Bandai Namco, everyone is happy to take a call to help you progress and get the job done and you’ll be actively encouraged to continuous professional development of your own skills.
Benefits
- Company car & fuel card with personal use.
- Company phone
- Discretionary Bonus
- Loyalty Bonus
- Consistent rota
- 33 days annual leave per annum
- Work with a great deal of independence but supported by a great network of people.
Equal Opportunity
Bandai Namco is an Equal Opportunity Employer. As firm believers in diverse thinking, we strive to build a workforce that is representative of our audiences, society and the world around us. We are committed to an employment process that respects a variety of voices, identities, backgrounds, experiences and perspectives. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates based on merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, neurodiversity, disability or any other category protected by law.
Field Service Engineer Crawley / Brighton employer: Bandai Namco Amusement Europe Ltd.
At Bandai Namco Amusement Europe Limited, we pride ourselves on being an excellent employer by fostering a supportive and innovative work culture that encourages personal development. As a Field Service Engineer in the vibrant Crawley and Brighton areas, you will enjoy competitive benefits including a company car for personal use, a consistent rota for work-life balance, and a strong support network of colleagues dedicated to your success. Join us to be part of a diverse team that values your contributions and offers meaningful opportunities for growth in the exciting entertainment industry.
Contact Details:
Bandai Namco Amusement Europe Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer Crawley / Brighton
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend local events, or even join online forums. The more connections we make, the better our chances of landing that Field Service Engineer gig.
✨Tip Number 2
Show off your skills! If you’ve got experience with arcade machines or similar tech, don’t be shy about it. Bring examples of your work or talk about past projects during interviews to really impress the hiring team.
✨Tip Number 3
Be ready for on-the-spot problem solving! As a Field Service Engineer, you’ll need to think on your feet. Brush up on your troubleshooting skills and be prepared to demonstrate how you’d handle real-life scenarios.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and eager to join the Bandai Namco family!
We think you need these skills to ace Field Service Engineer Crawley / Brighton
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We love seeing candidates who are genuinely excited about working in the arcade industry and connecting with our customers.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience that matches the Field Service Engineer role. We want to see how your skills align with what we do at Bandai Namco, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences stand out without unnecessary fluff. This helps us get a quick grasp of your fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Bandai Namco Amusement Europe Ltd.
✨Know Your Machines
As a Field Service Engineer, you'll be working with arcade machines daily. Brush up on the types of machines Bandai Namco uses and their common issues. Being able to discuss specific models and your experience with them will show your passion and expertise.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled technical problems in the past. Whether it's diagnosing a fault or performing maintenance, having concrete examples ready will demonstrate your ability to think on your feet and handle challenges effectively.
✨Communicate Like a Pro
Effective communication is key in this role. Be ready to discuss how you’ve built rapport with clients or team members in previous jobs. Highlight your ability to keep everyone informed and work collaboratively, especially when managing service calls.
✨Emphasise Your Flexibility
Since the job requires weekend availability and a consistent rota, make sure to express your willingness to adapt. Share any experiences where you’ve successfully managed your time or adjusted your schedule to meet work demands.
