At a Glance
- Tasks: Install and maintain arcade machines while ensuring they run smoothly and efficiently.
- Company: Join the Bandai Namco family, a leader in the arcade industry.
- Benefits: Enjoy a company car, competitive salary, and generous annual leave.
- Other info: Great support network and opportunities for professional development.
- Why this job: Be part of a fun team and make gaming experiences better for everyone!
- Qualifications: Technical skills and a passion for gaming are essential.
Reporting To: Regional Service Manager & Supervisor
Job Type: Full-time
Working Hours: 40 hours per week, weekend availability necessary.
Work Location: On the road field service in and around the areas of Birmingham & Coventry
The Role
Our services department is one that capsulizes a great team of multi-disciplinary roles that all contribute to our arcade industry. We have an exciting opportunity in this services department to join the Bandai Namco family as a Field Service Engineer in and around the Birmingham & Coventry areas. As a Field Service Engineer, you will be involved in every aspect of providing our key accounts with a professional service; attending sites for installing new machines, carrying out diagnostic and preventative protective maintenance, performing monetary collections and most importantly, testing the games to make sure they are functional!
Responsibilities
- Servicing and maintaining arcade machines including carrying out preventative maintenance, testing for all types of games sited within a specific area and complete service call logs.
- Perform monetary collections where required and handle cash responsibly according to BNAE standards.
- To communicate regularly and effectively with your Regional Service Manager and Supervisor, working to the Rota produced by them on a monthly basis.
- Keep organised with administrative tasks and maintain effective communication via email and other platforms where used.
- Build a rapport with Site Staff/Managers and continue to develop the company’s business with its existing major customers and future prospects.
- Perform ad hoc duties reasonably requested by your Regional Manager/Supervisor.
What You’ll Get From Us
We will provide you with a competitive salary and annual leave allowance accompanied by a discretionary bonus. You’ll receive a company car and fuel card with unlimited personal use and a set of tools, including a phone, needed to carry out your work. You will be provided a consistent Rota allowing you to make plans for your days off. Most importantly, you’ll receive guidance from a great support network of other Engineers across the country. At Bandai Namco, everyone is happy to take a call to help you progress and get the job done and you’ll be actively encouraged to continuous professional development of your own skills.
Benefits
- Company car & fuel card with personal use.
- Company phone
- Discretionary Bonus
- Loyalty Bonus
- Consistent Rota
- 33 Days annual leave per annum
- Work with a great deal of independence but supported by a great network of people.
Bandai Namco is an Equal Opportunity Employer. As firm believers in diverse thinking, we strive to build a workforce that is representative of our audiences, society and the world around us. We are committed to an employment process that respects a variety of voices, identities, backgrounds, experiences and perspectives. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates based on merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, neurodiversity, disability or any other category protected by law.
Field Service Engineer in Birmingham employer: Bandai Namco Amusement Europe Ltd.
At Bandai Namco, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and professional growth. As a Field Service Engineer in the vibrant Birmingham and Coventry areas, you'll enjoy a competitive salary, a company car with personal use, and a consistent rota that allows for work-life balance. Our commitment to continuous development and diverse thinking ensures that every employee feels valued and empowered to succeed.
Contact Details:
Bandai Namco Amusement Europe Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer in Birmingham
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We think you need these skills to ace Field Service Engineer in Birmingham
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How to prepare for a job interview at Bandai Namco Amusement Europe Ltd.
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