Business Analyst | S2 | T&O | Milton Keynes

Country: United Kingdom

IT STARTS HERE

Santander is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

Santander Digital Services is the technology and operations team at Santander. We deliver innovative, scalable and resilient solutions that enable the business to serve customers better, operate more efficiently and create long-term value. Our teams work across multiple countries and disciplines, combining business knowledge, analytical thinking and technology expertise to drive transformation and continuous improvement.

THE DIFFERENCE YOU MAKE

The T & O Office is looking for a Business Analyst based out of Milton Keynes. This role is accountable for executing financial control, reporting and analytical activities within a business area, ensuring alignment with wider strategic and financial objectives. You will help strengthen cost management, improve data integrity and support better decision-making by delivering accurate reporting, insightful analysis and effective financial governance. The role offers the opportunity to contribute to budgeting and forecasting cycles, cost monitoring, reconciliations and performance reporting, while identifying opportunities to improve processes and ways of working.

We’re shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for:

• Producing and analysing financial reports, dashboards and variance analysis to support management oversight and decision-making.
• Supporting budgeting and forecasting activities by consolidating inputs, tracking assumptions and highlighting risks and opportunities.
• Monitoring and reconciling costs, accruals, purchase orders and invoices to ensure financial data is accurate, complete and timely.
• Preparing governance and performance reporting, ensuring consistency of information across systems and stakeholders.
• Identifying data inconsistencies and financial issues, investigating root causes and supporting resolution in collaboration with relevant teams.
• Contributing to process improvement and efficiency initiatives through analytical insight, controls and continuous review of reporting processes.
• Ensuring accurate capacity planning and alignment of Workforce Strategy recommendations.

WHAT YOU’LL BRING

Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring. The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Professional Experience:

• Experience in financial analysis, reporting, business support or a similar analytical role, ideally within a corporate or financial services environment (Required)
• Experience supporting budgeting, forecasting, cost tracking, reconciliations or financial control activities (Required)
• Experience in process improvement, dashboard reporting or working with large datasets in a fast-paced environment (Preferred)

Education:

• Bachelor's degree in Finance, Business, Economics or a related discipline, or equivalent practical experience (Required)
• Good academic foundation in financial principles, analytical methods or business management (Required)
• Progress towards or interest in a professional qualification such as ACCA, CIMA or equivalent (Preferred)

Languages:

• Professional working proficiency in English, both written and verbal (Required)
• Ability to communicate financial and analytical information clearly to a broad range of stakeholders in English (Required)
• Additional European language skills would be advantageous in a multi-country environment (Preferred)

Hard Skills:

• Advanced Excel skills, including complex formulas, pivot tables, data modelling and reconciliation of large datasets (Required)
• Solid knowledge of financial concepts, including P&L, budgeting, forecasting, accruals, cost allocations and variance analysis (Required)
• Working knowledge of financial systems, reporting tools and data extraction techniques (Preferred)

Soft Skills:

• Good analytical thinking and problem-solving skills, with high attention to detail and data accuracy (Required)
• Excellent planning, organisation and prioritisation skills, with the ability to manage multiple deliverables (Required)
• Effective stakeholder communication and collaboration skills, with a proactive and results-oriented mindset (Required)

WE VALUE YOUR IMPACT

At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return. Here, recognition goes beyond pay. It’s about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive — personally and professionally.

Salary Range: £35,452.00 - £53,178.00 per annum (depending on experience)

This salary range represents the expected remuneration for the role. Annual salary is based on a standard 35-hour working week. Actual salary offered will depend on skills, experience, qualifications and location.

£500 annual cash allowance to spend on our great range of benefits. 27 days’ holiday plus bank holidays, which increases to 28 days after 5 years service, with the option to purchase up to 5 contractual days per year.

Voluntary healthcare benefits at discounted rates. Including: medical insurance, dental insurance, and health assessments.

We put 8% of salary into your pension, even if you don’t contribute yourself. We’ll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer.

Protection for you and your family, with company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover.

Share in Santander’s success by saving or investing in our share plans. As a Santander UK employee, you are able to request staff versions of our products like our Edge Current Accounts and Credit Cards with no fees, as well as apply to many other deals and discounts in Santander products and services.

Competitive rewards that reflect the real impact you make and the value you bring.

Wellbeing that goes beyond work — we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support.

Support for every life stage — from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support.

Time to give back through volunteering opportunities that let you make a difference in the communities we serve.

Global growth opportunities to shape your career, learn new skills and explore what’s possible across our international network.

Ready to be recognised? It starts with you.

LOCAL COMPLIANCE

At Santander, we’re proud to be an inclusive organisation that provides equal opportunities for everyone — regardless of age, gender, disability, civil status, race, religion or sexual orientation. We’re committed to creating a recruitment experience that’s accessible, fair and welcoming for all candidates. We want our people to thrive — at work and at home — while delivering the best outcomes for our customers and supporting each other to grow.

To make this possible, our roles are site-based with a hybrid working pattern, where colleagues are expected to attend the office at least 12 days per month (pro-rata for part-time roles). When applying, please consider the travel distance, time and cost to your chosen office location(s).

Right to work in the UK

All candidates must have the right to work in the UK to commence employment with Santander.

WHAT TO DO NEXT

If this sounds like a role you are interested in, then please apply. If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through email. You can contact us at resourcing@santander.co.uk.