Payment Industry & Liquidity Associate | SCIB in London

Country: United Kingdom

Join our community. Santander Corporate & Investment Banking (SCIB) is Santander's global division that supports some of the world's most complex and sophisticated corporate and institutional clients, offering customised services and value-added wholesale products to best meet their needs.

The Payment and Liquidity Operations team is part of the COO function of Santander London Branch (SLB). The team provides SME expertise, oversight of payment and liquidity activities, and manages relationships with regulators, agency banks, and key suppliers. You’ll act as the primary contact for agency banking payments and manage SLB’s indirect access to Faster Payments, BACS, and cheque schemes. You’ll provide operational oversight, drive improvements in payment services and work closely with support teams based in Madrid. If you’ve performed a similar role previously, this could be the perfect opportunity to develop your career.

The difference you’ll make:

• Overseeing agency banking services for Faster Payments and BACS
• Supporting strategic initiatives such as extended operating hours and API adoption
• Acting as a key liaison with regulators and industry bodies (Bank of England, Euroclear, etc.)
• Ensuring compliance with CHAPS, Fnality, and CREST scheme rules
• Monitoring SLAs, service reviews, and incident management
• Preparing and coordinating regulatory reports (PRA/FCA, branch returns)
• Participating in industry forums and helping shape the UK payments industry to benefit SLB
• Supporting AI and Data Lake initiatives across SLB and other European SCIB branches
• Maintaining risk and control frameworks and managing operational incidents

What you’ll bring:

Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring. The following requirements represent the knowledge, skills, and abilities essential for success in this role.

• Previous experience in a similar role
• Familiarity with payment processing and flows (CHAPS, BACS, SWIFT APIs)
• Well-developed data analysis and Excel skills
• Incident and problem management expertise
• Excellent communication, stakeholder and interpersonal skills
• Educated to Degree level, or equivalent, in a relevant subject such as Engineering, Finance, Maths, AI, Data modelling

It would also be nice for you to have:

• Exposure to regulatory reporting (PRA/FCA)
• Experience with data initiatives (AI/Data Lake)
• Knowledge of Fixed Income and Derivatives Settlement processes

What else you need to know:

This role is based at our offices in Triton Square, London located within easy walking distance from Warren Street and Euston. We want our people to thrive at work and home, and also be able to deliver the best outcomes for our customers and to help each other develop.

Equal Opportunities. Santander is proud of being an organization where there are equal opportunities regardless of age, gender, disability, civil status, race, religion or sexual orientation. We are committed to providing an inclusive and accessible application process for all candidates.

How we’ll reward you. Your contribution matters, and it’s recognised. You can expect a fair, competitive reward package that reflects the impact you create and the value you deliver. As well as a salary, we offer a wide range of benefits that you can choose from and tailor to your needs. Eligible for a discretionary performance-related annual bonus. We put 8% of salary into your pension, even if you don’t contribute yourself. We’ll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer. 27 days’ holiday plus bank holidays, which increases to 28 days after 5 years service, with the option to purchase up to 5 contractual days per year. Free access to a range of digital health services, including GP. Protection for you and your family, with company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover. 24/7 access to an online employee discount platform including retailers, entertainment, eating out, travel and more. Company funded individual private medical insurance. Voluntary healthcare benefits at discounted rates such as dental insurance, and health assessments. Share in Santander’s success by saving or investing in our share plans. Support your favourite causes through charitable giving and our community partnerships.

What to do next: If this sounds like a role you’re interested in, then please apply.