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For Companies At a Glance
- Tasks: Be the friendly face of the bank, helping customers with transactions and inquiries.
- Company: Leading financial institution in England with a supportive work culture.
- Benefits: Competitive salary and part-time hours for a great work-life balance.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: 12-month fixed-term contract with opportunities for growth.
The predicted salary is between 13000 - 16000 £ per year.
A leading financial institution in England is seeking a part-time Customer Experience Advisor for their Ramsgate Branch. In this role, you will be the friendly face of the bank, assisting customers with their transactions and inquiries.
The position offers a competitive salary and a supportive work environment. Strong communication skills and a passion for customer service are essential. This is a 12-month fixed-term contract.
Branch Banking: Customer Experience Advisor - Part-Time in London employer: Banco Santander
Contact Detail:
Banco Santander Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Banking: Customer Experience Advisor - Part-Time in London
✨Tip Number 1
Make sure to research the bank and its values before your interview. Knowing what they stand for will help you connect with the team and show that you're genuinely interested in being part of their customer service mission.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with customers, try role-playing common scenarios with a friend or family member. This will help you feel more confident when it comes to handling inquiries.
✨Tip Number 3
Dress the part! First impressions matter, especially in a customer-facing role. Make sure you look professional and approachable when you go for your interview – it shows you take the opportunity seriously.
✨Tip Number 4
Don't forget to apply through our website! We want to make sure your application gets the attention it deserves. Plus, it’s a great way to stay updated on any new opportunities that might pop up.
We think you need these skills to ace Branch Banking: Customer Experience Advisor - Part-Time in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and how it aligns with our values.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience that matches the Customer Experience Advisor role. We love seeing how your past roles have prepared you for this position, so be specific!
Craft a Compelling Cover Letter: Your cover letter is your chance to make a great first impression. Use it to tell us why you’re excited about this role and how you can contribute to our team. Keep it friendly and professional!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Banco Santander
✨Know the Company
Before your interview, take some time to research the financial institution. Understand their values, mission, and any recent news. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Communication Skills
As a Customer Experience Advisor, strong communication is key. During the interview, practice clear and concise responses. Use examples from your past experiences where you successfully assisted customers or resolved issues to demonstrate your skills.
✨Prepare for Common Questions
Think about the types of questions you might be asked, such as how you handle difficult customers or what excellent customer service means to you. Prepare thoughtful answers that reflect your passion for customer service and your ability to create positive experiences.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance shows that you respect the opportunity and are serious about the role. Remember, you’ll be the friendly face of the bank, so looking the part is essential.
