Banking Customer Experience Consultant (Sunderland)

Banking Customer Experience Consultant (Sunderland)

Sunderland Full-Time 49500 - 60500 Β£ / year (est.) Home office (partial)
Banco Santander SA

At a Glance

  • Tasks: Support TSB customers during their transition to Santander via phone and digital channels.
  • Company: Join Santander, a leading bank with a commitment to customer service.
  • Benefits: Enjoy a competitive salary, hybrid work options, and valuable training.
  • Other info: Fast-paced environment with opportunities for growth and development.
  • Why this job: Be part of a team that delivers exceptional customer experiences in banking.
  • Qualifications: Strong communication skills and a passion for helping customers.

The predicted salary is between 49500 - 60500 Β£ per year.

Santander is seeking Customer Service Consultants for Sunderland, a fixed-term 12-month FTC.

The role supports TSB customers during the transition to Santander, delivering a smooth experience across telephone and digital channels.

You'll work a 35-hour week, on-site initially with hybrid work patterns after training, and join a team focused on delivering high-quality customer outcomes while learning in a fast-paced banking environment.

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Banking Customer Experience Consultant (Sunderland) employer: Banco Santander SA

Banco Santander SA is an exceptional employer, offering a dynamic work environment in the heart of London where innovation and collaboration thrive. Employees benefit from a competitive salary, comprehensive benefits, and ample opportunities for personal and professional development, making it an ideal place for those looking to advance their careers in finance while contributing to impactful investment strategies.

Banco Santander SA

Contact Details:

Banco Santander SA Recruitment Team

We think you need these skills to ace Banking Customer Experience Consultant (Sunderland)

Customer Service Skills
Communication Skills
Problem-Solving Skills
Adaptability
Attention to Detail
Teamwork
Time Management