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- Tasks: Lead quality assurance activities to enhance customer outcomes in financial services.
- Company: Top UK financial services firm focused on customer satisfaction.
- Benefits: Competitive salary and comprehensive employee support programmes.
- Why this job: Make a real difference in customer experiences while advancing your career.
- Qualifications: Strong operational risk experience in regulated environments required.
- Other info: Join a dynamic team dedicated to continuous improvement and excellence.
The predicted salary is between 36000 - 60000 £ per year.
A leading financial services company in the UK is seeking a Quality & Assurance Manager to oversee all quality assurance activities in the Financial Support Business Unit. The role requires strong experience in operational risk within regulated environments and the ability to drive improvements in customer outcomes. The position offers a competitive salary and comprehensive employee support programs.
QA & Assurance Lead — Elevate Customer Outcomes (FSBU) in Redhill employer: Banco Santander SA
Contact Detail:
Banco Santander SA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land QA & Assurance Lead — Elevate Customer Outcomes (FSBU) in Redhill
✨Tip Number 1
Network like a pro! Reach out to folks in the financial services sector, especially those in quality assurance roles. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for interviews by brushing up on your operational risk knowledge. We all know that being able to discuss real-world scenarios can set you apart from the competition. Think of examples where you've driven improvements in customer outcomes!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It shows you're genuinely interested and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We make it super easy for you to find roles that match your skills. Plus, it gives us a chance to see your application first-hand and connect with you directly.
We think you need these skills to ace QA & Assurance Lead — Elevate Customer Outcomes (FSBU) in Redhill
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in operational risk and quality assurance. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about improving customer outcomes and how your background makes you the perfect fit for our team.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've driven improvements in previous roles. We love to see candidates who can think critically and tackle challenges head-on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Banco Santander SA
✨Know Your Stuff
Make sure you brush up on your knowledge of quality assurance processes, especially in regulated environments. Familiarise yourself with operational risk management and be ready to discuss how you've driven improvements in customer outcomes in your previous roles.
✨Showcase Your Experience
Prepare specific examples from your past work that highlight your experience in QA and assurance. Think about challenges you've faced, how you tackled them, and the positive results that followed. This will demonstrate your capability and fit for the role.
✨Understand the Company
Research the financial services company thoroughly. Understand their values, mission, and recent developments. This will not only help you tailor your answers but also show your genuine interest in the position and the company.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about their current QA challenges or how they measure success in customer outcomes. This shows that you're engaged and thinking critically about how you can contribute to their goals.
