Santander UK, based in Norwich, is seeking a Customer Service Consultant for a 12-month FTC at our TSB Norwich branch. You will support personal banking customers across face-to-face, phone and video channels, guiding digital banking usage and delivering a personalised, human service that builds trust and loyalty.
The role emphasises multi-channel service, proactive problem solving, and collaboration with colleagues to ensure a consistent, high-quality customer experience.
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Digital Banking Support Specialist | Customer Experience in Norwich employer: Banco Santander SA
Santander Corporate & Investment Banking (SCIB) is an exceptional employer, offering a dynamic work environment in the heart of London. With a strong focus on employee growth and development, SCIB provides comprehensive benefits, including a competitive salary, generous holiday allowance, and tailored health services. The inclusive culture fosters collaboration and innovation, ensuring that every team member's contributions are valued and impactful.
