Santander UK is seeking an Incident Manager to oversee end-to-end Major Incident and Problem Management across complex environments. You will coordinate with technical teams, business stakeholders and third parties to ensure rapid service restoration and minimal disruption.
The role emphasizes contractual and regulatory compliance, post-incident reviews, and continuous service improvement. A strong ITIL background and leadership experience are essential for success.
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Major Incident Manager & Resilience Lead employer: Banco Santander SA
Santander Corporate & Investment Banking (SCIB) is an exceptional employer, offering a dynamic work environment in the heart of London. With a strong focus on employee growth and development, SCIB provides comprehensive benefits, including a competitive salary, generous holiday allowance, and tailored health services. The inclusive culture fosters collaboration and innovation, ensuring that every team member's contributions are valued and impactful.
