HCUK Digital Product Coordinator

Reporting into the Digital Product Manager, the key purpose of the role is to support the delivery and ongoing management of the company’s digital point of sale (POS) system, that in turn supports Original Equipment Manufacturer (OEM) & Dealer partners, customers and the wider HCUK business. The primary role of a Digital Coordinator is to plan, execute and document the testing of new applications, functionality, API integrations and small change requests prior to their launch into the live environment.

Work closely with the Digital & Innovation Director, Digital Product Manager, Digital Product Specialists, and partner agencies to analyse requirements, design / technical specifications to create comprehensive test scenarios, test objectives, acceptance criteria and timing plans.

Work with relevant stakeholders to plan, prioritise and manage multiple test activities to support on-time delivery of projects, in line with department budget.

Develop and maintain a sound technical understanding of the POS System, related applications, relevant data sources, logic and Finance API/Calc integrations.

Carry out any other tasks from time to time as may reasonably be requested.

• Analytical problem-solving: Strong analytical and problem-solving skills, with the ability to drive issues through to resolution.
• Adaptability and resilience: Ability to work across multiple initiatives within a pressurised environment, adapting to shifting priorities and deadlines.
• Attention to detail: Excellent work ethic with high attention to detail, especially in reporting and documentation.
• Planning: Must be capable of developing coherent testing plans across multiple projects and prioritise delivery within shifting timeframes. Excellent time management and organisational skills, able to work proactively and work under own initiative.
• Communication: Must be capable of developing coherent testing plans across multiple projects and prioritise delivery within shifting timeframes. Excellent time management and organisational skills, able to work proactively and work under own initiative.
• Teamwork: Must be an excellent team player, able to establish strong working relationships with stakeholders, colleagues, and business partners, working independently as required.
• Time Management: Must display sound time management skills by delivering activity within prescribed timeframes through the effective prioritisation of actions across multiple projects and on-going programmes.
• Influencing and Negotiating Skills: Must be able to engage with internal and external stakeholders to reach mutually beneficial outcomes.

Competitive base salary depending upon expertise, range of £38,000 - £42,000. Eligibility for annual bonus, up to 15%. 27 days holiday per annum plus bank holidays, with flexible holiday options and additional leave after five years. Company pension scheme with generous employer contributions. Voluntary benefits allowance of £500 per annum, payable as cash or benefits. Company-sponsored individual private medical insurance available after one year of service. Additional family, lifestyle and health-related benefits, including death in service, income protection, discounted voluntary healthcare plans, employee car scheme, employee assistance program, and enhanced family-friendly policies. In the year following your 1st years’ service, company sponsored individual private medical insurance.