TSB Branch Banking in London’s Hammersmith area seeks a Customer Service Consultant to help customers become more confident with digital banking while delivering a personalised, human experience that builds trust. You will support personal banking customers across face-to-face, phone and video channels, guiding digital tools and services with clarity and care.
The role emphasizes understanding customer needs, offering suitable products, and fostering ongoing engagement.
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Digital Banking Confidence Coach - Customer Service Consultant employer: Banco Santander SA
Santander Corporate & Investment Banking (SCIB) is an exceptional employer, offering a dynamic work environment in the heart of London. With a strong focus on employee growth and development, SCIB provides comprehensive benefits, including a competitive salary, generous holiday allowance, and tailored health services. The inclusive culture fosters collaboration and innovation, ensuring that every team member's contributions are valued and impactful.
