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For Companies At a Glance
- Tasks: Manage corporate client portfolios and ensure exceptional client experiences.
- Company: Join Santander, a tech-driven organisation focused on innovation and customer-centric transformation.
- Benefits: Competitive salary, professional development, and a chance to make a real impact.
- Why this job: Be part of a dynamic team driving growth and innovation in banking.
- Qualifications: Experience in relationship management and a proactive approach to client service.
- Other info: Opportunity for career growth in a collaborative and innovative environment.
The predicted salary is between 36000 - 60000 £ per year.
Santander is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.
This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
Corporate Clients are looking for a Relationship Director based out of Chelmsford. As a Relationship Director, you will be managing a portfolio of corporate clients, meeting financial expectations and ensuring clients receive a great experience, including timely intervention when required. You will also be responsible and accountable for driving primacy, growing the portfolio and meeting all governance requirements such as credit stewardship and financial crime.
To succeed in this role, you will be responsible for:
- Driving a proactive and collaborative environment across CCB.
- Providing your clients with an experience that is second to none.
- Creating and delivering a growth strategy including relationships with clients, prospects, and professionals.
- Deliver against agreed OKRs and KPIs. This will include NPS through internal and external sources.
- Driving high levels of client insight and creating advocates of the Corporate.
Relationship Director | S3 | Corporate Clients | Chelmsford employer: Banco Santander SA
Contact Detail:
Banco Santander SA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relationship Director | S3 | Corporate Clients | Chelmsford
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially how they’re driving customer-centric transformation. Think about how your skills align with their mission and be ready to share specific examples of how you’ve made a difference in previous roles.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the Relationship Director position.
✨Tip Number 4
Don’t forget to apply through our website! We’re all about making connections and finding the right fit. By applying directly, you’ll ensure your application gets the attention it deserves and you’ll be one step closer to joining our innovative team.
We think you need these skills to ace Relationship Director | S3 | Corporate Clients | Chelmsford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Relationship Director. Highlight your experience with corporate clients and any achievements that showcase your ability to drive growth and deliver exceptional client experiences.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your skills align with our mission to help people and businesses prosper. Be bold and let your personality come through!
Showcase Your Innovation Skills: Since we’re all about innovation, don’t forget to mention any creative solutions or strategies you’ve implemented in previous roles. We love candidates who can think outside the box and challenge the status quo!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our tech-driven journey!
How to prepare for a job interview at Banco Santander SA
✨Know Your Clients
Before the interview, research the types of corporate clients Santander works with. Understand their needs and challenges, and think about how you can provide solutions. This will show your potential employer that you're proactive and client-focused.
✨Showcase Your Relationship Skills
Be ready to discuss your experience in managing client relationships. Prepare specific examples where you've successfully built rapport and trust with clients. Highlight how these relationships led to growth or improved client satisfaction.
✨Understand Financial Governance
Familiarise yourself with governance requirements relevant to corporate banking, such as credit stewardship and financial crime prevention. Being knowledgeable in these areas will demonstrate your commitment to compliance and risk management.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think of examples where you've had to intervene for a client or adapt your strategy to meet financial expectations.
