At a Glance
- Tasks: Open and close the restaurant, lead successful shifts, and ensure outstanding guest service.
- Company: Banana Tree offers a vibrant dining experience inspired by Southeast Asian culture.
- Benefits: Enjoy a 50% employee discount, flexible working hours, and access to a 24/7 virtual GP.
- Other info: Team celebrations and competitions foster a fun workplace atmosphere.
- Why this job: Join a team that values hospitality and offers career growth through fully funded apprenticeships.
- Qualifications: A passion for hospitality and experience in a fast-paced environment are essential.
Your Adventure Starts Here – as a Team Leader at Banana Tree. At Banana Tree, we believe every great journey begins with a warm welcome and a smile. If you’re the kind of person who thrives on energy, loves connecting with people, and dreams of faraway places like the jungles of Borneo or the street food stalls of Malaysia, then this is your calling. As a Team Leader, you’re not just delivering dishes—you’re delivering experiences. From the zing of a Vietnamese salad to the comfort of a creamy Katsu, you’ll guide our guests through a menu packed with bold flavours and vibrant stories. This is more than a job. It’s your first step into a world of flavour, culture, and unforgettable moments. Join our team and help us bring the spirit of Southeast Asia to every table. At Banana Tree, our food takes you places—and so can this role.
Why Join Banana Tree?
- Hourly pay and opportunity to earn Tronc.
- 50% Employee Discount – Enjoy discounts across Big Table Group brands, plus 25% off for friends & family.
- Flexible Working – Negotiable contracts to suit your lifestyle.
- Career Growth – Fully funded apprenticeships and development opportunities (Hospitality Supervisor Level 3).
- Wellbeing & Support – Our Employee Assistance program includes a 24/7 virtual GP, mental health support, healthcare cash plan, dental plan, counselling, fitness & diet plans.
- Perks & Rewards – Access wages before payday, salary finance support, discounted gym memberships, and savings on theme parks, shopping, and entertainment.
- Team Celebrations – Competitions, team parties, and even a chance to win e-points to spend on your favourite retailers.
What You’ll Do as a Team Leader:
- Open and securely close the restaurant in line with company standards.
- Help prepare for service, working closely with the Management Team to lead successful shifts.
- Be a key point of contact for both Front and Back of House teams, building strong relationships.
- Deliver outstanding service, ensuring every guest leaves with a smile.
- Thrive in a fast‑paced, high-energy environment—where the floor is your stage!
Who We’re Looking For:
If you’ve got a real love for hospitality, enjoy bringing people together, and thrive in the buzz of a fast‑paced, guest‑first environment, you might just be the perfect fit for us. At Banana Tree, our teams are like family. We put people at the heart of everything we do, creating a welcoming, inclusive workplace where you can be yourself, feel supported, and grow your career. If you need any reasonable adjustments during the hiring process, just let us know – we’ve got you.
Thinking about using AI tools for your application? They can be great for getting started, but what really makes an application shine is you – your experience, personality, and leadership style.
What’s the process? Application → CV review → first‑stage interview → offer and onboarding.
Supervisor employer: Banana Tree Oxford
Banana Tree is located within the Big Table Group, offering a unique Southeast Asian dining experience. Employees enjoy perks like discounted gym memberships and a comprehensive wellbeing support programme. The team culture is inclusive, treating members like family.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Banana Tree Oxford. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Banana Tree Oxford
Don't be shy about reaching out to Banana Tree Oxford directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Banana Tree Oxford and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Banana Tree Oxford
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
