General Manager - Lead Guest Experience & Growth
General Manager - Lead Guest Experience & Growth

General Manager - Lead Guest Experience & Growth

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant team to create unforgettable guest experiences in a fast-paced restaurant.
  • Company: Exciting Southeast Asian restaurant in Greater London with a focus on individuality.
  • Benefits: 50% employee discount, flexible hours, and wellbeing programs for a balanced lifestyle.
  • Why this job: Be a key player in a dynamic environment that celebrates growth and teamwork.
  • Qualifications: Strong leadership and communication skills, with a passion for team development.
  • Other info: Join a community that values creativity and personal growth!

The predicted salary is between 36000 - 60000 £ per year.

A vibrant Southeast Asian restaurant in Greater London is seeking a General Manager to lead their team and ensure exceptional guest experiences. The role involves driving performance, inspiring staff, and ensuring compliance in a fast-paced environment.

Ideal candidates are strong leaders with excellent communication skills, passionate about team development.

You will enjoy benefits like a 50% employee discount, flexible working hours, and various wellbeing programs. Join a community that celebrates individuality and fosters growth!

General Manager - Lead Guest Experience & Growth employer: Banana Tree - O2

Join a vibrant Southeast Asian restaurant in Greater London, where we prioritise exceptional guest experiences and team development. As a General Manager, you'll thrive in a supportive work culture that celebrates individuality, offering benefits such as a 50% employee discount, flexible working hours, and comprehensive wellbeing programs to ensure your growth and satisfaction in a fast-paced environment.
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Contact Detail:

Banana Tree - O2 Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager - Lead Guest Experience & Growth

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at the restaurant. Building relationships can give us insider info and might just land you an interview.

✨Tip Number 2

Show off your personality! When you get that interview, let your passion for guest experience shine through. We want to see how you inspire teams and create memorable moments for guests.

✨Tip Number 3

Prepare for situational questions! Think about how you’d handle challenges in a fast-paced environment. We love candidates who can think on their feet and demonstrate strong leadership skills.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re all about making the process smooth and straightforward for you.

We think you need these skills to ace General Manager - Lead Guest Experience & Growth

Leadership Skills
Communication Skills
Team Development
Performance Management
Guest Experience Management
Compliance Knowledge
Adaptability
Problem-Solving Skills
Fast-Paced Environment Management
Staff Inspiration

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for guest experiences shine through. We want to see how excited you are about leading a team and creating memorable moments for our guests!

Highlight Your Leadership Skills: Make sure to showcase your leadership experience in your application. We’re looking for someone who can inspire and develop their team, so share examples of how you've done this in the past.

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Remember, we’re busy too!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.

How to prepare for a job interview at Banana Tree - O2

✨Know the Restaurant Inside Out

Before your interview, make sure to research the restaurant's menu, values, and guest experience philosophy. Understanding their unique offerings and what sets them apart will help you demonstrate your passion for the role and how you can contribute to their success.

✨Showcase Your Leadership Style

As a General Manager, you'll need to inspire and lead a team. Be prepared to discuss your leadership approach and provide examples of how you've successfully motivated staff in the past. Highlight any specific strategies you've used to enhance team performance and guest satisfaction.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving skills in a fast-paced environment. Think of scenarios where you've had to handle difficult guests or resolve team conflicts. Practising your responses will help you articulate your thought process clearly during the interview.

✨Emphasise Your Communication Skills

Excellent communication is key in this role. Be ready to discuss how you ensure clear communication within your team and with guests. Share examples of how you've effectively conveyed important information and fostered an open dialogue to enhance the overall guest experience.

General Manager - Lead Guest Experience & Growth
Banana Tree - O2

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