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- Tasks: Support franchisees in operating high-quality nurseries and ensure compliance with standards.
- Company: Join Banana Moon Franchise, a leader in early years education with over 50 nurseries across the UK.
- Benefits: Enjoy flexible hybrid working, competitive salary, and opportunities for professional development.
- Why this job: Make a real difference in children's lives while supporting franchisees to thrive.
- Qualifications: Experience in early years management and strong knowledge of EYFS legislation required.
- Other info: Field-based role with travel across the UK and opportunities for career growth.
The predicted salary is between 36000 - 60000 £ per year.
At Banana Moon Franchise, we are passionate about supporting franchisees to open and operate high-quality early years settings across the UK. With over 50 nurseries nationwide, we provide nurturing and inspiring environments where children grow, learn, and thrive. As a recognised leader in the sector, our award-winning nurseries consistently achieve strong regulatory outcomes and receive glowing parent feedback. We are a growing franchise network that values innovation, compliance excellence, and supporting our teams to deliver the very best experiences for franchisees, children, and families.
We are looking for a proactive and experienced Operations Support Officer to join our Franchise Team on a Hybrid contract. In this field-based role, you will support the operational success of our nursery network throughout Yorkshire and the North East, ensuring each franchise location maintains the high standards, values, and mission of the Banana Moon brand. You will work closely with the Head of Franchise Operations to drive efficiency, growth, and profitability across the network, supporting franchisees and nursery managers to optimise performance and deliver excellent outcomes for children and families.
Responsibilities:- Onboard and train new franchisees in readiness for them to operate their new nursery.
- Conduct pre-opening operational visits at the brand new Banana Moon Nurseries to ensure systems and processes are in place.
- Monitor early operational performance and provide guidance to set new nurseries up for success.
- Review funding allocations, billing practices, and provide guidance to ensure financial compliance.
- Monitor occupancy levels across the network and provide guidance to franchisees on forecasting and occupancy optimisation.
- Lead operational training workshops through the Banana Moon Training Academy.
- Work with external partners and the digital marketing agency to improve operational efficiency and marketing initiatives.
- Attend sector conferences to develop insights and enhance Banana Moon's franchise brand awareness.
- Monitor parent/family satisfaction and provide actionable insights to improve services.
This is a field-based role requiring regular travel to franchise locations across the UK. The role offers flexible, hybrid working, including home-based work and occasional visits to our Warwick-based Franchise Support Office. Occasional overnight stays may be required.
Requirements:- Minimum of three years' experience in an early years management role, ideally with multi-site experience.
- Strong knowledge of EYFS and safeguarding legislation.
- Relevant qualification in Early Childhood Education or Development.
- Prior experience of working within the franchise sector is preferred but not essential.
- Ability to deliver professional training and educational guidance.
- Excellent communication and interpersonal skills, with the ability to build strong and supportive relationships.
- Strong organisational and administrative skills.
- Proactive, solution-focused mindset and ability to manage a varied workload.
Franchise Operations Support Officer in Leeds employer: Banana Moon Franchise
Contact Detail:
Banana Moon Franchise Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Franchise Operations Support Officer in Leeds
✨Tip Number 1
Network like a pro! Reach out to current employees at Banana Moon or similar franchises on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Show off your skills! Prepare a portfolio or presentation that highlights your experience in early years management and how it aligns with the values of Banana Moon. This will set you apart during interviews.
✨Tip Number 3
Be proactive! If you see any areas for improvement in their operations or marketing, mention them during your interview. It shows you're already thinking about how to contribute to their success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Banana Moon family.
We think you need these skills to ace Franchise Operations Support Officer in Leeds
Some tips for your application 🫡
Show Your Passion for Early Years Education: When writing your application, let your enthusiasm for early years education shine through. We want to see how much you care about supporting children and families, so share any relevant experiences that highlight your commitment to this field.
Tailor Your Application to Us: Make sure to customise your application to fit the role at Banana Moon Franchise. Use keywords from the job description and demonstrate how your skills and experiences align with our mission of providing high-quality early years settings.
Highlight Your Operational Experience: Since this role is all about supporting franchise operations, be sure to emphasise your experience in managing or supporting multiple sites. Share specific examples of how you've driven efficiency and growth in previous roles to show us you're the right fit.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows us you're keen to join our team!
How to prepare for a job interview at Banana Moon Franchise
✨Know the Brand Inside Out
Before your interview, dive deep into Banana Moon's mission, values, and the services they provide. Familiarise yourself with their approach to early years education and how they support franchisees. This will not only show your enthusiasm but also help you align your answers with their core values.
✨Showcase Your Experience
Be ready to discuss your previous roles in early years management, especially any multi-site experience. Prepare specific examples of how you've successfully onboarded new teams or improved operational efficiency. This will demonstrate your capability to thrive in a field-based role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle real-life situations. Think about challenges you've faced in previous roles and how you overcame them. For instance, how would you approach a franchisee struggling with occupancy levels? Having these scenarios prepared will give you confidence.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the training processes for new franchisees or how they measure success across their nurseries. This shows your genuine interest in the role and helps you understand if it's the right fit for you.