At a Glance
- Tasks: Support and coach nursery teams to enhance performance and family experiences.
- Company: Join Banana Moon Day Nursery, a leading childcare franchise with a nurturing mission.
- Benefits: Enjoy a competitive salary, hybrid work, private healthcare, and professional development opportunities.
- Other info: Dynamic role with travel across the UK and excellent growth potential.
- Why this job: Make a real impact in early years education while growing your career.
- Qualifications: 3+ years in early years or childcare, strong communication, and organisational skills.
The predicted salary is between 40000 - 45000 £ per year.
Warwick, UK | Hybrid | Full-Time | £40,000 – £45,000 per annum
Are you passionate about early years education and ready to make a real impact across a growing nursery franchise network? Banana Moon Day Nursery is looking for a driven and knowledgeable Regional Manager (Franchise Operations Support Officer) to join our Franchise Operations team in Warwick. In this hands-on role, you’ll work directly with franchise nurseries to drive occupancy, improve family experiences, and strengthen operational performance across the UK.
Key Responsibilities
- Deliver hands-on operational support to franchise nurseries, with a clear focus on occupancy growth, customer experience, family retention, and business performance.
- Conduct nursery visits under the direction of the Head of Franchise Operations, carrying out operational reviews covering enrolment strategy, customer experience, occupancy performance, and operational effectiveness.
- Support franchisees and nursery managers in implementing action plans to improve occupancy, customer experience, operational consistency, and commercial performance.
- Assist with the operational onboarding and launch of new franchise locations, ensuring a smooth transition from development to opening day.
- Coach franchisees and their teams on the effective use of operational systems, tools, and online platforms to improve day-to-day execution.
- Monitor and report on nursery performance indicators, occupancy trends, customer feedback, and operational observations — escalating concerns and opportunities appropriately.
- Uphold Banana Moon brand standards and operational expectations across assigned nurseries, providing practical support and guidance where improvements are needed.
- Maintain accurate records of nursery visits, action plans, follow-up activity, and operational observations to ensure clear documentation and accountability.
- Contribute to the development of operational tools, templates, visit frameworks, and support resources to drive consistency across the network.
- Escalate significant concerns or issues requiring specialist intervention to the Head of Franchise Operations or relevant support teams.
Requirements
- Minimum 3 years’ experience in an early years or childcare setting, with solid working knowledge of nursery operations and the EYFS framework.
- Demonstrable experience supporting or coaching nursery teams to improve performance, occupancy, or operational standards.
- Strong commercial awareness with the ability to interpret occupancy data and business performance metrics and translate them into practical actions.
- Excellent communication and relationship management skills — confident working with franchisees, nursery managers, and central teams.
- Highly organised with strong attention to detail and the ability to manage multiple nursery relationships and priorities simultaneously.
- Comfortable working both independently and as part of a collaborative team.
- Full UK driving licence and willingness to travel to nursery locations across the franchise network.
- Proficiency in Microsoft Office and common digital platforms (email, scheduling tools, online reporting systems).
Desirable
- Experience in a franchise support, area management, or multi-site operational role.
- Familiarity with franchise operations models and the specific challenges of supporting owner-operator businesses.
- Level 3 (or higher) qualification in Early Years Education, Childcare, or a related discipline.
- Experience using nursery management software or enrolment/CRM platforms.
- Background in customer experience improvement, service delivery, or operational coaching.
Benefits
- Competitive salary of £40,000 – £45,000 per annum, depending on experience.
- Hybrid working model — a balance of nursery visits, home working, and time at our Warwick support office.
- Private Healthcare Plan
- Pension Plans
- Life Assurance
- Leave Package
- Training & Development
- Employee Assistance Programme - Counseling
Banana Moon Day Nursery is an award-winning childcare franchise network with nurseries across the UK. We are committed to delivering outstanding early years education in a nurturing environment — and our franchise partners are central to that mission. As part of The Learning Experience family, we combine local ownership with a strong national support structure to help every nursery thrive.
Regional Manager in Warwick employer: Banana Moon Day Nurseries
Banana Moon Day Nursery is an exceptional employer, offering a competitive salary and a hybrid working model that promotes work-life balance. With a strong commitment to employee development, we provide comprehensive training and support, ensuring that our Regional Managers can thrive in their roles while making a meaningful impact on early years education across our franchise network. Our nurturing work culture, combined with private healthcare and a robust benefits package, makes us a standout choice for those looking to grow their careers in a rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Manager in Warwick
✨Tip Number 1
Network like a pro! Reach out to your connections in the early years education sector and let them know you're on the hunt for a Regional Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of nursery operations and the EYFS framework. Be ready to share specific examples of how you've improved occupancy or customer experience in previous roles — this will show you're the right fit for the job!
✨Tip Number 3
Don’t just wait for job postings; be proactive! Research franchise nurseries in your area and reach out directly to express your interest in working with them. A personal touch can make all the difference in landing that dream role.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Banana Moon family and making a real impact in early years education.
We think you need these skills to ace Regional Manager in Warwick
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Regional Manager role. Highlight your experience in early years education and how it aligns with our mission at Banana Moon Day Nursery. We want to see how you can make a real impact!
Showcase Your Achievements:Don’t just list your responsibilities; share specific achievements that demonstrate your ability to drive occupancy and improve customer experiences. We love numbers, so if you’ve boosted occupancy rates or improved performance metrics, let us know!
Be Authentic:Let your personality shine through in your application. We’re looking for someone who’s not only knowledgeable but also passionate about early years education. Share your story and what motivates you to work in this field!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people. Don’t miss out!
How to prepare for a job interview at Banana Moon Day Nurseries
✨Know Your Nursery Operations
Make sure you brush up on your knowledge of nursery operations and the EYFS framework. Be ready to discuss how you've supported or coached teams in the past, as this will show your understanding of the role and its challenges.
✨Showcase Your Commercial Awareness
Prepare to talk about how you've interpreted occupancy data and business performance metrics in previous roles. Think of specific examples where your insights led to practical actions that improved performance — this will demonstrate your value to the franchise network.
✨Communicate Effectively
Since you'll be working closely with franchisees and nursery managers, practice articulating your thoughts clearly. Use examples from your experience to highlight your relationship management skills and how you've successfully navigated challenges in the past.
✨Be Organised and Detail-Oriented
Bring along any documentation that showcases your organisational skills, like action plans or reports from previous roles. Discuss how you manage multiple priorities and ensure accountability, as this is crucial for the Regional Manager position.
