At a Glance
- Tasks: Support franchise nurseries to enhance occupancy and improve family experiences.
- Company: Join Banana Moon Day Nursery, a leading childcare franchise in the UK.
- Benefits: Enjoy a competitive salary, hybrid working, private healthcare, and professional development.
- Other info: Dynamic role with opportunities for travel and collaboration across the franchise network.
- Why this job: Make a real impact in early years education while growing your career.
- Qualifications: 3+ years in early years or childcare with strong operational knowledge.
The predicted salary is between 40000 - 45000 £ per year.
Warwick, UK | Hybrid | Full-Time | £40,000 – £45,000 per annum
Role Overview
Are you passionate about early years education and ready to make a real impact across a growing nursery franchise network? Banana Moon Day Nursery is looking for a driven and knowledgeable Regional Manager (Franchise Operations Support Officer) to join our Franchise Operations team in Warwick. In this hands-on role, you’ll work directly with franchise nurseries to drive occupancy, improve family experiences, and strengthen operational performance across the UK.
Key Responsibilities
- Deliver hands-on operational support to franchise nurseries, with a clear focus on occupancy growth, customer experience, family retention, and business performance.
- Conduct nursery visits under the direction of the Head of Franchise Operations, carrying out operational reviews covering enrolment strategy, customer experience, occupancy performance, and operational effectiveness.
- Support franchisees and nursery managers in implementing action plans to improve occupancy, customer experience, operational consistency, and commercial performance.
- Assist with the operational onboarding and launch of new franchise locations, ensuring a smooth transition from development to opening day.
- Coach franchisees and their teams on the effective use of operational systems, tools, and online platforms to improve day-to-day execution.
- Monitor and report on nursery performance indicators, occupancy trends, customer feedback, and operational observations — escalating concerns and opportunities appropriately.
- Uphold Banana Moon brand standards and operational expectations across assigned nurseries, providing practical support and guidance where improvements are needed.
- Maintain accurate records of nursery visits, action plans, follow-up activity, and operational observations to ensure clear documentation and accountability.
- Contribute to the development of operational tools, templates, visit frameworks, and support resources to drive consistency across the network.
- Escalate significant concerns or issues requiring specialist intervention to the Head of Franchise Operations or relevant support teams.
Minimum Requirements
- 3 years’ experience in an early years or childcare setting, with solid working knowledge of nursery operations and the EYFS framework.
- Demonstrable experience supporting or coaching nursery teams to improve performance, occupancy, or operational standards.
- Strong commercial awareness with the ability to interpret occupancy data and business performance metrics and translate them into practical actions.
- Excellent communication and relationship management skills — confident working with franchisees, nursery managers, and central teams.
- Highly organised with strong attention to detail and the ability to manage multiple nursery relationships and priorities simultaneously.
- Comfortable working both independently and as part of a collaborative team.
- Full UK driving licence and willingness to travel to nursery locations across the franchise network.
- Proficiency in Microsoft Office and common digital platforms (email, scheduling tools, online reporting systems).
Desirable
- Experience in a franchise support, area management, or multi-site operational role.
- Familiarity with franchise operations models and the specific challenges of supporting owner-operator businesses.
- Level 3 (or higher) qualification in Early Years Education, Childcare, or a related discipline.
- Experience using nursery management software or enrolment/CRM platforms.
- Background in customer experience improvement, service delivery, or operational coaching.
Competitive salary of £40,000 – £45,000 per annum, depending on experience. Hybrid working model — a balance of nursery visits, home working, and time at our Warwick support office. Private Healthcare Plan, Pension Plans, Life Assurance, Leave Package, Training & Development, Employee Assistance Programme - Counseling.
Banana Moon Day Nursery is an award-winning childcare franchise network with nurseries across the UK. We are committed to delivering outstanding early years education in a nurturing environment — and our franchise partners are central to that mission. As part of The Learning Experience family, we combine local ownership with a strong national support structure to help every nursery thrive.
Area Manager in Warwick employer: Banana Moon Day Nurseries
Banana Moon Day Nursery is an exceptional employer, offering a dynamic work culture that prioritises early years education and the professional growth of its employees. With a competitive salary, hybrid working model, and comprehensive benefits including private healthcare and training opportunities, team members are empowered to make a meaningful impact across our nursery franchise network in Warwick. Join us to be part of a supportive community dedicated to nurturing both children and staff alike.
StudySmarter Expert Advice🤫
We think this is how you could land Area Manager in Warwick
✨Tip Number 1
Get to know the company inside out! Research Banana Moon Day Nursery, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for early years education.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for you. It’s a great way to get insider info and maybe even a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to nursery operations and customer experience. Think about how you can demonstrate your coaching skills and operational knowledge through real-life examples.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Area Manager in Warwick
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Area Manager role. Highlight your experience in early years education and how it aligns with our mission at Banana Moon Day Nursery. We want to see how you can make a real impact!
Showcase Your Skills:Don’t just list your qualifications; demonstrate how your skills in operational support and coaching have led to tangible results in previous roles. We love seeing examples of how you've improved occupancy or customer experiences!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and structure your information logically. We appreciate a well-organised application that makes it easy for us to see your strengths.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Banana Moon Day Nurseries
✨Know Your Nursery Operations
Make sure you brush up on your knowledge of nursery operations and the EYFS framework. Be ready to discuss how you've supported or coached teams in the past, as this will show your understanding of the role and its challenges.
✨Showcase Your Commercial Awareness
Prepare to talk about how you interpret occupancy data and business performance metrics. Think of specific examples where you've translated data into actionable strategies that improved performance — this will demonstrate your strong commercial awareness.
✨Demonstrate Strong Communication Skills
Since you'll be working closely with franchisees and nursery managers, practice articulating your thoughts clearly. Use examples from your experience where effective communication led to positive outcomes, showcasing your relationship management skills.
✨Be Organised and Detail-Oriented
Highlight your organisational skills by discussing how you manage multiple nursery relationships and priorities. Bring along any documentation or records that showcase your attention to detail, as this is crucial for maintaining operational standards.
