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For Companies At a Glance
- Tasks: Lead a passionate team in delivering exceptional service at our café.
- Company: Join Bamford, a lifestyle brand committed to sustainability and wellbeing.
- Benefits: Enjoy discounts, private medical insurance, and paid volunteering days.
- Why this job: Be part of a mission-driven company that values healthy living and community.
- Qualifications: Previous supervisory experience in a café or restaurant is essential.
- Other info: Full-time role with a focus on personal growth and environmental impact.
THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET.
What drives and inspires us is the belief that we have a responsibility not just to protect the world around us but to have a positive impact on it too.
The group encompasses an organic farm and retailer; a considered clothing label; botanical skincare, bath and body collections; wellness destinations around the world; and hospitality experiences that foster a sense of community and celebrate the healing power of escapism.
We champion a slow and sustainable way of living, encouraging our customers to make choices that are greener for the planet as well as kinder to their bodies and minds.
We are more than a group of businesses striving to make a difference. We are a way of life.
About The Role
We are looking for a passionate Café Supervisor for The Bamford Wellness Spa based at the Daylesford Farm in the Cotswolds.
As our supervisor, you will be responsible for leading the service standards along with supervising and inspiring a small team and champion our Bamford mission for healthy living.
This is a great opportunity for anyone who has a passion for seasonal organic food, enjoys building relationships and who can shape a team to ensure a great experience for our customers.
An exciting opportunity to progress your career with a company that focuses on enhancing wellbeing with nature.
HOURS
40 Hours a week – 09:00-17:30, 5 days a week, including weekend work.
SALARY
£13.80 per hour.
Responsibilities
- Manage and motivate a team fostering a positive work culture.
- Always aiming to exceed the expectations of our guests by anticipating their needs to provide a pro-active service
- To work as a consummate host to our guests & residents.
- To ensure the Orchard bar café is set up for the day, maintaining standards and delegating tasks where appropriate.
- To actively drive average spend per head, by identifying all opportunities for recommendations.
- To train the team on the menu, including beverages, enabling them to give detailed descriptions of the dishes, provide recommendations for guests and give accurate allergens advice.
- To ensure effective shift management, leading and motivating the team, delivering a seamless and ensuring that the café is staffed for all shifts whilst managing holiday and absence.
- To manage the operation effectively, maximising sales through table turning.
- Work alongside the kitchen on continuous development of food and beverage offerings.
- To highlight health and safety or maintenance matters to the Spa Manager.
- Bring our purpose to life by driving meaningful social and environmental improvements, contributing to our journey as a B Corp, and aligning with our sustainability vision.
- Inspire and empower our customers, suppliers, and partners to live and work more consciously, creating a lasting positive impact on the world.
Skills You Will Bring
- Previous experience in supervising a small team in a café or restaurant.
- Always aim to exceed the expectations of our guests by anticipating their needs to provide a pro-active service
- To enjoy yourself at work in order to create a happy work environment.
- Willing to get stuck in and drive the business forward.
- Great communicator and ability to work with other leaders within the business.
- A positive and outgoing personality
- A good command of the English language.
Perks & Benefits
- Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day one.
- Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice.
- Private Medical: We offer subsidised private medical insurance through Bupa.
- Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%.
- Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.
- Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.
Bamford Collection is a group of consciously minded lifestyle brands committed to nourishing and nurturing people and planet.
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Cafe Supervisor employer: Bamford
Contact Detail:
Bamford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Supervisor
✨Tip Number 1
Familiarise yourself with Bamford's mission and values. Understanding their commitment to sustainability and healthy living will help you align your answers during the interview, showcasing your passion for their ethos.
✨Tip Number 2
Prepare examples of how you've successfully led a team in a café or restaurant setting. Highlight specific instances where you motivated your team or improved service standards, as this will demonstrate your leadership skills.
✨Tip Number 3
Research seasonal organic food trends and be ready to discuss them. Showing your knowledge about the menu and your enthusiasm for organic ingredients can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Bamford if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview preparation.
We think you need these skills to ace Cafe Supervisor
Some tips for your application 🫡
Understand the Company Values: Before applying, take some time to understand Bamford's commitment to sustainability and healthy living. Reflect this understanding in your application to show that you align with their mission.
Tailor Your CV: Highlight your previous experience in supervising teams within a café or restaurant setting. Emphasise your ability to foster a positive work culture and exceed guest expectations, as these are key responsibilities for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for seasonal organic food and your enthusiasm for building relationships with customers. Mention specific examples of how you've motivated teams in the past to create a great customer experience.
Showcase Relevant Skills: Make sure to include skills that are relevant to the Café Supervisor position, such as effective communication, team management, and a proactive service approach. Use concrete examples to demonstrate these skills in action.
How to prepare for a job interview at Bamford
✨Show Your Passion for Organic Food
Make sure to express your enthusiasm for seasonal organic food during the interview. Share any personal experiences or knowledge you have about healthy living and how it aligns with Bamford's mission.
✨Demonstrate Leadership Skills
As a Cafe Supervisor, you'll need to manage and motivate a team. Be prepared to discuss your previous supervisory experience and provide examples of how you've successfully led a team in a fast-paced environment.
✨Prepare for Customer Service Scenarios
Anticipate questions related to customer service. Think of specific situations where you exceeded guest expectations and how you handled challenges. This will showcase your proactive service approach.
✨Align with Bamford's Values
Familiarise yourself with Bamford's commitment to sustainability and community. Be ready to discuss how you can contribute to their B Corp journey and promote a positive impact on the environment and society.
