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- Tasks: Join our team to manage customer orders and provide top-notch support.
- Company: Be part of a dynamic company in Rochdale, thriving during busy times.
- Benefits: Enjoy onsite parking and a competitive hourly wage of £12.30.
- Why this job: Gain valuable experience in customer service while working in a supportive environment.
- Qualifications: Previous experience in order processing and strong Microsoft skills are essential.
- Other info: This is a temporary role with an immediate start, perfect for students!
Customer Services Advisor Location: Rochdale Working Hours: Monday to Friday, 37.5 hours per week Salary: £12.30 per hour Contract: Temporary (Immediate Start) Benefits: Onsite Parking We are looking for a dedicated and experienced CCustomer Services Advisor to join our client's team in Rochdale. This is a temporary position with an immediate start, designed to support the team during a busy period. You will be responsible for a range of administrative tasks, ensuring smooth processing of customer orders. Customer Services Advisor Key Responsibilities: Receive and input customer orders into the system Update delivery information and track order statuses Check stock levels to ensure availability for orders Process orders efficiently and accurately Maintain and update order details in the system Communicate with the warehouse team to monitor and track orders Update paperwork related to orders and deliveries Manually input order details as required Communicate with customers via phone to assist with order queries Respond to customer queries via email and provide necessary support Provide general administrative support to the team Liaise with other offices and teams as necessary Customer Services Advisor Required Skills and Experience: Previous experience in order processing and customer service Proficiency in Microsoft Word and Excel Strong attention to detail Excellent phone manner and comm…
Customer Services Advisor employer: Bamford Contract Services Ltd
Contact Detail:
Bamford Contract Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Advisor
✨Tip Number 1
Make sure to highlight your previous experience in order processing and customer service during the interview. Be ready to share specific examples of how you've efficiently handled customer queries and processed orders in past roles.
✨Tip Number 2
Familiarize yourself with common customer service scenarios and how to handle them effectively. This will help you demonstrate your problem-solving skills and ability to communicate clearly with customers.
✨Tip Number 3
Brush up on your Microsoft Word and Excel skills, as these are essential for the role. Consider practicing tasks like creating spreadsheets or managing data to show your proficiency during the interview.
✨Tip Number 4
Prepare questions to ask about the team dynamics and the specific challenges they face during busy periods. This shows your interest in the role and helps you understand how you can contribute effectively.
We think you need these skills to ace Customer Services Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and order processing. Use specific examples that demonstrate your proficiency in Microsoft Word and Excel, as well as your attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service. Mention your previous experience and how it aligns with the responsibilities of the Customer Services Advisor role. Be sure to express your enthusiasm for joining the team in Rochdale.
Highlight Key Skills: In your application, emphasize skills such as effective communication, problem-solving, and administrative support. These are crucial for the role and will help you stand out to the hiring team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Bamford Contract Services Ltd
✨Showcase Your Customer Service Experience
Be prepared to discuss your previous roles in customer service and order processing. Highlight specific examples where you successfully handled customer queries or resolved issues, as this will demonstrate your capability for the role.
✨Demonstrate Attention to Detail
Since the role requires accuracy in processing orders, share instances where your attention to detail made a difference. You could mention how you ensured correct data entry or how you tracked orders effectively.
✨Familiarize Yourself with Microsoft Office
Brush up on your skills in Microsoft Word and Excel before the interview. Be ready to discuss how you've used these tools in past positions, especially in relation to managing customer orders and data.
✨Prepare Questions for the Interviewer
Think of insightful questions to ask about the team dynamics, the challenges they face during busy periods, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
