Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers with orders and ensure smooth processing in a busy environment.
- Company: Join a dynamic team in Rochdale with a focus on customer service.
- Benefits: Earn £12.30 per hour with onsite parking and immediate start.
- Why this job: Perfect for those seeking hands-on experience in customer service and order processing.
- Qualifications: Experience in customer service and proficiency in Microsoft Word and Excel.
- Other info: Great opportunity for career growth in a supportive team atmosphere.
Overview
Job title: Customer Services Advisor
Location: Rochdale
Working hours: Monday to Friday, 37.5 hours per week
Salary: £12.30 per hour
Contract: Temporary (Immediate Start)
Benefits: Onsite Parking
We are looking for a dedicated and experienced Customer Services Advisor to join our client\\\’s team in Rochdale. This is a temporary position with an immediate start, designed to support the team during a busy period. You will be responsible for a range of administrative tasks, ensuring smooth processing of customer orders.
Key Responsibilities
- Receive and input customer orders into the system
- Update delivery information and track order statuses
- Check stock levels to ensure availability for orders
- Process orders efficiently and accurately
- Maintain and update order details in the system
- Communicate with the warehouse team to monitor and track orders
- Update paperwork related to orders and deliveries
- Manually input order details as required
- Communicate with customers via phone to assist with order queries
- Respond to customer queries via email and provide necessary support
- Provide general administrative support to the team
- Liaise with other offices and teams as necessary
Required Skills and Experience
- Previous experience in order processing and customer service
- Proficiency in Microsoft Word and Excel
- Strong attention to detail
- Excellent phone manner and communication skills
This is a great opportunity for someone with experience in order processing and customer support. If you\\\’re looking for an immediate start and want to join a busy, dynamic team, we’d love to hear from you.
Please apply online for this Customer Services Advisor role.
#J-18808-Ljbffr
Customer Services Advisor employer: Bamford Contract Services Ltd
Contact Detail:
Bamford Contract Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Advisor
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and recent news can help us tailor our answers and show genuine interest in the role.
✨Tip Number 2
Practice common interview questions with a friend or in front of a mirror. This will help us feel more confident and articulate when discussing our experience in customer service.
✨Tip Number 3
Prepare some questions to ask the interviewer. This shows that we’re engaged and interested in the position, plus it gives us a chance to find out if the company is the right fit for us.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us on their radar and show our enthusiasm for the role.
We think you need these skills to ace Customer Services Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in order processing and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Services Advisor position. Keep it friendly and professional, and let us know what excites you about joining our team.
Show Off Your Skills: Mention your proficiency in Microsoft Word and Excel, as these are key for the role. If you have any specific examples of how you've used these tools in previous jobs, share them with us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s quick and easy, and ensures your application gets to the right place. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Bamford Contract Services Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Services Advisor. Familiarise yourself with order processing, customer communication, and administrative tasks. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role involves a lot of customer interaction, practice articulating your thoughts clearly. Prepare examples of how you've successfully handled customer queries in the past. A friendly and professional phone manner can really set you apart!
✨Demonstrate Attention to Detail
Attention to detail is crucial for this position. Be ready to discuss how you've ensured accuracy in previous roles, especially when processing orders or managing data. You might even want to bring up specific instances where your attention to detail made a difference.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the tools they use for order processing, or how they handle busy periods. This shows that you're engaged and eager to learn more about the company and its operations.
