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- Tasks: Support customers by processing orders and handling queries efficiently.
- Company: Join a dynamic team at Bamford Contract Services in Rochdale.
- Benefits: Enjoy onsite parking and a competitive hourly wage of £12.30.
- Why this job: Perfect for those seeking immediate work in a fast-paced environment.
- Qualifications: Experience in customer service and order processing is essential.
- Other info: This is a temporary role with an immediate start available.
Customer Services Advisor Location: Rochdale Working Hours: Monday to Friday, 37.5 hours per week Salary: £12.30 per hour Contract: Temporary (Immediate Start) Benefits: Onsite Parking We are looking for a dedicated and experienced Customer Services Advisor to join our client\’s team in Rochdale. This is a temporary position with an immediate start, designed to support the team during a busy period. You will be responsible for a range of administrative tasks, ensuring smooth processing of customer orders. Customer Services Advisor Key Responsibilities: Receive and input customer orders into the system Update delivery information and track order statuses Check stock levels to ensure availability for orders Process orders efficiently and accurately Maintain and update order details in the system Communicate with the warehouse team to monitor and track orders Update paperwork related to orders and deliveries Manually input order details as required Communicate with customers via phone to assist with order queries Respond to customer queries via email and provide necessary support Provide general administrative support to the team Liaise with other offices and teams as necessary Customer Services Advisor Required Skills and Experience: Previous experience in order processing and customer service Proficiency in Microsoft Word and Excel Strong attention to detail Excellent phone manner and communication skills This Customer Services Advisoris a great opportunity for someon with experience in order processing and customer support. If you\’re looking for an immediate start and want to join a busy, dynamic team, we’d love to hear from you. Please apply online for this Customer Services Advisor role To view more jobs from Bamford Contract Services, Find us on Facebook bamfordcs or follow us on Twitter bamfordcs
Customer Services Advisor employer: Bamford Contract Services Ltd
Contact Detail:
Bamford Contract Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Advisor
✨Tip Number 1
Familiarise yourself with the specific order processing systems commonly used in customer service roles. This knowledge can give you an edge during interviews, as it shows your proactive approach and readiness to hit the ground running.
✨Tip Number 2
Brush up on your communication skills, especially over the phone. Practising how to handle common customer queries can help you feel more confident and prepared for the role, making a great impression during any potential phone interviews.
✨Tip Number 3
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach during the interview process.
✨Tip Number 4
Demonstrate your attention to detail by preparing questions about the role and the team dynamics. This not only shows your interest but also highlights your understanding of the importance of accuracy in customer service.
We think you need these skills to ace Customer Services Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and order processing. Use specific examples that demonstrate your proficiency in Microsoft Word and Excel, as well as your attention to detail.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Explain how your previous experience aligns with the role and express your enthusiasm for joining a dynamic team.
Highlight Communication Skills: Since excellent communication skills are crucial for this role, provide examples of how you've effectively communicated with customers in the past, whether through phone or email.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Bamford Contract Services Ltd
✨Showcase Your Customer Service Experience
Make sure to highlight your previous experience in customer service and order processing. Be ready to share specific examples of how you've successfully handled customer queries or resolved issues in the past.
✨Demonstrate Attention to Detail
Since the role requires a strong attention to detail, prepare to discuss how you ensure accuracy in your work. You might want to mention any systems or processes you use to double-check your input and maintain high standards.
✨Prepare for Common Questions
Anticipate questions related to order processing and customer interactions. Think about how you would respond to scenarios like dealing with an unhappy customer or managing multiple orders at once.
✨Familiarise Yourself with Microsoft Tools
As proficiency in Microsoft Word and Excel is essential, brush up on your skills with these applications. Be prepared to discuss how you've used them in previous roles, especially in relation to tracking orders and managing data.
