Distribution Coordinator in Witney

The Bamford Collection is a group of consciously minded lifestyle brands committed to nourishing and nurturing people and planet.

About the Role

The Bamford Collection is looking for a Distribution Coordinator to join our Supply Chain team, based in Kingham, Gloucestershire. Working from our office five days a week, you will play a vital role in ensuring the seamless, timely and accurate movement of goods throughout our network. This role sits at the heart of our distribution operations, overseeing the full order management process from accurately processing incoming orders through to coordinating dispatch, transportation and delivery. You will help ensure that every product leaving our sites meets the high standards of quality, presentation and condition that our customers and partners expect, supporting an exceptional end-to-end service experience. This is an exciting opportunity to join the Bamford Collection and play a key role in the smooth and efficient running of our distribution operations.

SALARY: £29,417.50 per annum

HOURS: 40 hours per week

RESPONSIBILITIES

• Accurately process incoming orders from stores, customers, sales teams, and internal departments, ensuring all information is complete and correct.
• Manage weekly ordering books, including distributing, collating, and processing submissions.
• Arrange internal stock movements, collections, and transport, ensuring smooth coordination across sites.
• Organise incoming and outgoing shipments, selecting carriers, scheduling collections, and preparing all required shipping documentation.
• Track shipments in transit, provide timely updates to stores and internal teams, and resolve any delivery delays or issues.
• Maintain accurate and compliant shipping records, including packing lists, bills of lading, and labels.
• Support stores and customers with order status, transport queries, and product information, resolving issues promptly.
• Communicate shortages, delays, or order discrepancies to relevant parties.
• Assist the warehouse with dispatch paperwork and processing when required.
• Deliver a high level of customer service, responding to enquiries quickly and professionally.
• Carry out any additional reasonable tasks requested by management.

SKILLS YOU WILL BRING

• Able to communicate clearly and professionally with colleagues, customers, transport partners, and suppliers.
• Confident in relaying information, resolving queries, and maintaining strong working relationships across the business.
• Demonstrated ability to meet performance targets, work to agreed service levels, and proactively manage priorities to support operational efficiency and customer satisfaction.
• Comfortable using spreadsheets for data entry, reporting, analysis, and tracking. Familiar with formulas, formatting, and general data accuracy requirements essential to supply chain and distribution workflows.
• Able to manage multiple tasks simultaneously, coordinate schedules, and maintain structured processes to ensure orders, shipments, and documentation run smoothly and on time.
• Collaborative mindset with the ability to work effectively alongside warehouse teams, transport providers, supply chain colleagues, and customer-facing departments.
• Meticulous approach to order accuracy, documentation, data integrity, and communication. Ensures errors are minimised and standards consistently met.
• Able to identify issues quickly, investigate root causes, and implement practical solutions to maintain smooth operations and prevent recurring challenges.
• Confident in providing support to stores, customers, and internal stakeholders. Ensures queries are handled promptly, professionally, and with a focus on service excellence.
• Able to work efficiently under pressure, prioritise tasks, and adapt to changing demands while maintaining consistent accuracy and performance.

PERKS AND BENEFITS

• Discounts: Enjoy a range of discounts on our products, treatments, and dining experiences from day one.
• Mental Health Support: 24-hour access to our Employee Assistance Programme.
• Padel Discount (Cotswolds).
• Nationwide Gym Discounts: Various nationwide gym discounts available.
• Local Gym Discounts (Cotswolds Area).
• Wellbeing modules: to provide practical support and advice for your wellbeing.
• Electric Car Scheme: (subject to criteria, following probation).
• Volunteering Days: One paid day per year to volunteer with a charity of your choice.
• Private Medical: Subsidised private medical insurance through Bupa.
• Pension Scheme: Pay up to 9 percent of your salary into your pension each month with a 4.5 percent contribution from us.
• Life Assurance: Cover equivalent to one year of your annual salary.
• Enhanced Family Leave Pay (T&C’s apply).
• Enhanced Company Sick Pay (T&C’s apply).
• Enhanced Holiday Pay (up to 33 days per annum including Bank Holidays, Pro-Rata).
• Refer a Friend Scheme - Earn up to £750 when you refer a friend to work with us (T&C’s apply).
• Flu Jabs (optional, available twice per annum).