At a Glance
- Tasks: Ensure luxury cottages are impeccably cleaned and presented for guests.
- Company: The Wild Rabbit, a top-rated boutique hotel and restaurant in the Cotswolds.
- Benefits: Enjoy discounts on dining, wellness, and products from day one.
- Other info: Flexible hours, mental health support, and opportunities for career growth.
- Why this job: Join a passionate team and create unforgettable guest experiences in stunning surroundings.
- Qualifications: Experience in luxury housekeeping and knowledge of high-quality materials.
The predicted salary is between 15.25 - 15.25 £ per hour.
Daylesford Stays - a part of The Bamford Collection. We provide experiences that embrace luxury escapism: understated elegance, indulgence and nurture.
SALARY: £15.25 per hour
HOURS: 30 hours + overtime, weekends included.
ABOUT US
The Wild Rabbit in Kingham is a fine dining restaurant and boutique hotel in the heart of the Cotswolds. Recognised in the Top 50 Gastropubs, the Top 50 Boutique Hotels, and awarded 3 AA Rosettes, The Wild Rabbit blends culinary excellence with warm, authentic hospitality. We offer luxury Cotswolds escapes, offering a portfolio of bedrooms and cottages surrounding Daylesford Farm and the Kingham area.
ABOUT THE ROLE
As one of our Cottage Keepers, you will take personal pride in cleaning and caring for our luxury, high-specification self-catering cottages. With a passion for excellence and a meticulous eye for detail, you’ll ensure every cottage is presented immaculately, so that each guest arrives to a home that feels beautifully prepared and thoughtfully finished. You will be the guardian of each cottage’s standards, caring for its fine furnishings, finishes and fittings as if it were your own.
YOUR RESPONSIBILITIES
- Prepare and present each cottage to the highest luxury standard ahead of every guest arrival, in line with Daylesford Village standards.
- Clean and care for high-specification and valuable finishes, fixtures and furnishings, including natural stone, hardwood, fine fabrics and designer fittings, using the correct products and techniques.
- Make up beds with premium linen and complete final styling touches, ensuring every cottage is presented consistently.
- Deliver a warm, discreet and personal service, respecting guests’ privacy throughout their stay.
- Report any maintenance issues, damage or wear promptly so that cottages remain in perfect condition.
- Respond to guest requests and enquiries promptly and appropriately, escalating where necessary.
- Maintain standards within communal and outdoor areas around the cottages.
SKILLS AND REQUIREMENTS
- Previous housekeeping experience within a luxury hotel, private residence, holiday cottages or a similar high-end environment.
- Knowledge of caring for high-quality materials, finishes and furnishings.
- Understanding of luxury service standards and guest expectations.
PERKS AND BENEFITS
- Enjoy a range of discounts on our products, treatments, and dining experiences from day one.
- Purchase your lunch at any of our Farm shops (food to go or retail) and receive 50% off, up to the value of £20.
- Shop all other products at our Farm shops and retail stores including clothing, home, garden, food and drink at 30% off, in store and online.
- Visit any of our Daylesford Restaurants and receive 30% off, or any of our Pubs and receive 10% off, for yourself and up to five guests.
- Book any of our wellness classes, treatments, services or courses at the Daylesford cookery school with 30% off for all employees.
- Receive 60% off all Bamford skincare and 30% off apparel in-store and online.
- Enjoy 40% off all bath, body & home fragrance products from both Daylesford Organic & Bamford, in store and online.
- Mental Health Support: 24-hour access to our Employee Assistance Programme through Help@Hand.
- Padel Discount: (Cotswolds)
- Nationwide Gym Discounts: Various nationwide gym discounts available through Help@Hand such as PureGym and The Gym Group.
- Local Gym Discounts (Cotswolds Area).
- Wellbeing modules: to provide practical support and advice for your wellbeing.
- Electric Car Scheme: (subject to criteria, following probation).
- Volunteering Days: One paid day per year to volunteer with a charity of your choice.
- Private Medical: Subsidised private medical insurance through Bupa.
- Pension Scheme: Pay up to 9 percent of your salary into your pension each month with a 4.5 percent contribution from us.
- Life Assurance: Cover equivalent to one year of your annual salary.
- Enhanced Family Leave Pay (T&C’s apply).
- Enhanced Company Sick Pay (T&C’s apply).
- Enhanced Holiday Pay (up to 33 days per annum including Bank Holidays, Pro-Rata).
- Refer a Friend Scheme - Earn up to £750 when you refer a friend to work with us (T&C’s apply).
- Flu Jabs (optional, available twice per annum).
THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET.
Cottage Housekeeper, The Wild Rabbit in Witney employer: Bamford Collection
The Bell in Charlbury, part of The Bamford Collection, is an exceptional employer that prioritises sustainability and culinary excellence. With a focus on farm-to-fork principles, employees enjoy a collaborative work culture that fosters creativity and skill development, alongside opportunities for personal growth within a supportive kitchen team. Located in the picturesque Cotswolds, this role offers a unique chance to be part of a renowned establishment that values craftsmanship and guest experience.
StudySmarter Expert Advice🤫
We think this is how you could land Cottage Housekeeper, The Wild Rabbit in Witney
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Bamford Collection. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Bamford Collection
Don't be shy about reaching out to Bamford Collection directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Cottage Housekeeper, The Wild Rabbit in Witney
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Bamford Collection and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Bamford Collection
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
