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For Companies At a Glance
- Tasks: Deliver top-notch client service and manage bookings at a luxury wellness spa.
- Company: Join a renowned wellness brand focused on client satisfaction and relaxation.
- Benefits: Earn a competitive salary plus commission, with full-time hours and weekend shifts.
- Why this job: Be part of a vibrant team that promotes wellness and enhances client experiences.
- Qualifications: Excellent customer service skills and a friendly, warm personality.
- Other info: Opportunity to grow in a dynamic environment within the wellness industry.
The predicted salary is between 21000 - 29000 £ per year.
A wellness brand is seeking a Spa Receptionist & Retail Associate to provide exceptional client service at the Bamford Wellness Spa. This full-time position requires excellent customer service skills, a warm personality, and the ability to manage client bookings.
Responsibilities include:
- Ensuring familiarity with retail products
- Maintaining standards in the spa and retail areas
- Supporting the Spa Management Team
The role offers a salary of £26,200 per annum plus commission, with 40 hours of work per week including weekends.
Wellness Spa Front Desk & Retail Champion (Commission) employer: Bamford Collection
Contact Detail:
Bamford Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wellness Spa Front Desk & Retail Champion (Commission)
✨Tip Number 1
Get to know the brand! Before your interview, dive into everything about Bamford Wellness Spa. Familiarise yourself with their products and services so you can chat confidently about them. This shows you're genuinely interested and ready to represent the brand.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face at the front desk and how you'd handle them. Role-playing with a friend can help you feel more prepared and relaxed when it comes to real-life situations.
✨Tip Number 3
Dress the part! First impressions matter, especially in a wellness environment. Wear something that reflects the spa's vibe—think professional yet approachable. You want to look like someone clients would trust with their relaxation.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows us you're keen on joining our team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Wellness Spa Front Desk & Retail Champion (Commission)
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for clients in the past, so share specific examples that showcase your warm personality and ability to manage bookings.
Get Familiar with Our Products: Since you'll be working with retail products, take some time to research our offerings. Mentioning your knowledge of our products in your application will show us that you're genuinely interested in the role and ready to provide exceptional service.
Keep It Professional Yet Personal: While we love a friendly tone, remember to keep your application professional. Use clear language and structure your application well, but don’t hesitate to let your personality shine through. We’re looking for someone who fits into our wellness vibe!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us that you’re proactive and keen to join our team!
How to prepare for a job interview at Bamford Collection
✨Know Your Products
Familiarise yourself with the retail products offered at the Bamford Wellness Spa. Being able to discuss their benefits and features will show your genuine interest in the role and help you connect with clients.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about situations where you went above and beyond for a client, as this will demonstrate your warm personality and commitment to client satisfaction.
✨Practice Booking Scenarios
Since managing client bookings is a key part of the role, practice handling booking scenarios. You could role-play with a friend or family member to get comfortable with the process and ensure you can manage it smoothly during the interview.
✨Emphasise Team Support
Be ready to discuss how you can support the Spa Management Team. Highlight any previous experience working in a team environment and how you contributed to achieving common goals, as this will show that you're a team player.
