At a Glance
- Tasks: Lead a passionate team to deliver exceptional customer service and uphold our brand values.
- Company: Join Daylesford Organic, a lifestyle brand committed to sustainability and quality.
- Benefits: Enjoy discounts, private medical insurance, and paid volunteering days from day one.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be a brand ambassador and inspire others while promoting organic and sustainable living.
- Qualifications: Strong leadership skills and a passion for retail and organic produce.
The predicted salary is between 28000 - 29000 £ per year.
THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET.
ABOUT THE ROLE
Daylesford Organic, Pimlico is a beautifully curated organic store offering fresh produce delivered daily from our farm, alongside a welcoming café serving seasonal dishes and food to go. As a Retail Team Leader at Daylesford Organic, you will play a key role in leading the shop floor team to deliver an exceptional customer experience while supporting the smooth day‑to‑day running of the store. Acting as a brand ambassador, you will inspire and motivate the team through hands‑on leadership, product knowledge and a passion for outstanding service. Through strong operational standards, attention to detail and a commitment to quality, sustainability and conscious living, you will help bring the Daylesford ethos to life for every customer.
SALARY: £13.83 per hour, plus tronc (Weekly Pay)
HOURS: Full Time 40 hours
RESPONSIBILITIES
- Lead and support the retail team to deliver exceptional customer service and uphold Daylesford’s brand values.
- Support the smooth day‑to‑day running of the store, maintaining high standards across the shop floor.
- Share product knowledge and promote Daylesford’s organic and sustainable ethos to customers.
- Assist with staff training, supervision and team development.
- Monitor stock levels, merchandising and replenishment to ensure an excellent shopping experience.
- Support opening and closing procedures, cash handling and operational compliance.
- Handle customer queries professionally and contribute to achieving store sales targets.
SKILLS YOU WILL BRING
- Strong leadership and team management skills
- Excellent customer service and communication abilities
- Passion for retail, organic produce and sustainable living
- Ability to work in a fast‑paced environment and prioritise tasks effectively
- Strong organisational skills and attention to detail
- Positive, proactive and hands‑on approach
- Confidence in handling customer queries and resolving issues professionally
- Flexible and reliable with the ability to support operational needs
PERKS & BENEFITS
- Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day one.
- Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice.
- Private Medical: We offer subsidised private medical insurance through Bupa.
- Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%.
- Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.
- Mental Health Support: Our Employee Assistance Programme provides 24‑hour support, seven days a week.
Retail Team Leader employer: Bamford Collection
The Bamford Collection is an exceptional employer, offering a vibrant work culture that prioritises sustainability and conscious living. As a Retail Team Leader at Daylesford Organic in Pimlico, you will benefit from competitive pay, generous discounts, and opportunities for personal growth through training and development. With a strong commitment to employee well-being, including mental health support and volunteering days, you will thrive in an environment that values both people and the planet.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Team Leader
✨Tip Number 1
Get to know the company! Research Daylesford Organic and its values. When you walk into that interview, show us you understand our commitment to sustainability and quality. It’ll make you stand out as a candidate who truly fits our ethos.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've led a team or handled customer queries effectively. We want to see how you inspire and motivate others, so be ready to share those stories during your chat with us.
✨Tip Number 3
Dress the part! When you come in for your interview, wear something that reflects our brand's style. It shows you’re serious about the role and gives us a glimpse of how you might represent Daylesford on the shop floor.
✨Tip Number 4
Don’t forget to ask questions! Show us you’re engaged and interested in the role by asking about team dynamics, training opportunities, or how we uphold our operational standards. It’s a great way to demonstrate your enthusiasm for joining our team.
We think you need these skills to ace Retail Team Leader
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for retail and sustainable living shine through. We want to see how much you care about organic produce and the Daylesford ethos!
Tailor Your CV:Make sure your CV highlights your leadership skills and customer service experience. We’re looking for someone who can inspire a team, so show us how you've done that in the past!
Be Authentic:Don’t be afraid to let your personality come through in your application. We value authenticity and want to know what makes you unique and how you can contribute to our team.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board with the Daylesford family!
How to prepare for a job interview at Bamford Collection
✨Know the Brand Inside Out
Before your interview, dive deep into Daylesford Organic's values and ethos. Understand their commitment to sustainability and organic produce, as this will help you connect with the brand during your conversation.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to inspire and motivate others, as well as how you’ve handled challenges on the shop floor.
✨Demonstrate Customer Service Excellence
Be ready to discuss your approach to delivering exceptional customer service. Think of specific instances where you went above and beyond for a customer, as this aligns perfectly with Daylesford’s focus on outstanding service.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the company. This shows your genuine interest in the position and helps you understand how you can contribute to the team’s success.
