At a Glance
- Tasks: Be the friendly face of our pub, greeting guests and managing reservations.
- Company: The Bell, a hidden gem in the Cotswolds, part of The Bamford Collection.
- Benefits: Earn £12.89 per hour, enjoy discounts, and get private medical insurance.
- Other info: Flexible hours with opportunities for personal growth and community involvement.
- Why this job: Join a supportive team and create memorable experiences for our guests.
- Qualifications: Exceptional communication skills and a proactive approach to customer service.
The predicted salary is between 12.89 - 12.89 £ per hour.
Daylesford Stays - a part of The Bamford Collection. We provide experiences that embrace luxury escapism: understated elegance, indulgence and nurture.
SALARY
£12.89 per hour + TRONC, paid weekly.
- HOURS
- 20 hours per week
ABOUT US
The Bell in Charlbury is a laidback yet sophisticated modern British pub settled in a 17th Century Cotswolds building.
Known as a hidden gem, it offers a warm, family-friendly space that opens into a dining experience focused on quality.
With 13 beautifully appointed rooms and visually stunning food with vibrant organic seasonal ingredients from Daylesford Farm, The Bell combines comforting dishes with culinary flair.
Deeply rooted in the community, it regularly hosts events and workshops in collaboration with local organisations.
Under the guidance of Nathan Walker-Unwin: an integral figure in the opening of two acclaimed Daylesford pubs, The Bell fosters a culture where every team member is valued and every guest is welcomed like family.
ABOUT THE ROLE
We’re looking for enthusiastic and friendly part-time Receptionist to join our team the team at The Bell in Charlbury.
This is a fantastic opportunity to be the welcoming face of our pub with rooms where no two days are ever the same.
From greeting guests and managing reservations to supporting our busy front-of-house team, you’ll play a vital role in making sure every visitor enjoys a seamless and memorable experience.
- YOUR RESPONSIBILITIES
- To be a consistently friendly and professional point of contact to all guests, following protocols with contact over the phone, via email and face to face.
- To anticipate guest needs and go above and beyond in assisting with requests. Being proactive in your approach to your work at all times.
- Support Front of House and be an all-rounder for guest services.
- To build an in-depth knowledge in operating a range of systems including our PMS (Opera), & other systems used within the business including, but not limited to, Res Diary, Mind Body and Microsoft Office.
SKILLS AND REQUIREMENTS
- Exceptional communication skills with a warm and approachable manner.
- A proactive approach to delivering luxury-level customer service.
- Strong time management and organisational skills, with the ability to prioritise in a busy environment.
- A valid UK driving licence to support with guest services team.
- Confident using Microsoft Office.
PERKS AND BENEFITS
- Discounts: Enjoy a range of discounts on our products, treatments, and dining experiences from day one.
- Volunteering Days: One paid day per year to volunteer with a charity of your choice.
- Private Medical: Subsidised private medical insurance through Bupa.
- Pension Scheme: Pay up to 9 percent of your salary into your pension each month with a 4.5 percent contribution from us.
- Life Assurance: Cover equivalent to one year of your annual salary.
- Mental Health Support: 24 hour access to our Employee Assistance Programme.
THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET.
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Receptionist, The Bell (Part Time) employer: Bamford Collection
Bamford is an exceptional employer that prioritises the well-being of its employees and the planet, offering a unique opportunity to lead a luxury retail store in the serene setting of Daylesford Organic Farm. With a strong commitment to personal development, employees benefit from comprehensive training, generous discounts, and a supportive work culture that values mindfulness and craftsmanship. The company fosters a collaborative environment where team members can thrive, build meaningful client relationships, and contribute to a brand that embodies conscious luxury.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist, The Bell (Part Time)
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Bamford Collection and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Receptionist, The Bell (Part Time)
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Bamford Collection that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Bamford Collection.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Bamford Collection get a sense of who you are beyond your experience!
How to prepare for a job interview at Bamford Collection
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Bamford Collection and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
