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For Companies At a Glance
- Tasks: Welcome clients and provide top-notch service in a wellness spa environment.
- Company: Join Bamford, a brand dedicated to nurturing people and the planet.
- Benefits: Competitive salary, commission opportunities, and a chance to work in a beautiful setting.
- Why this job: Be part of a conscious lifestyle brand and make a positive impact on clients' well-being.
- Qualifications: Customer service experience and a friendly, enthusiastic personality.
- Other info: Full-time role with opportunities for growth in a supportive team.
The predicted salary is between 22000 - 30000 £ per year.
THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET. Bamford is a philosophy rather than a seasonal fashion label. It began with the passionate convictions of our founder Carole Bamford to make natural products using the best artisans from around the world. Bamford was founded on the belief that we need to be mindful of our connection to the earth – to live consciously, respect nature’s resources and the land that provides for us. We believe in the need to nurture body, mind and spirit in tandem – to feel well and to feel happy the three need to be aligned and in harmony.
ABOUT THE ROLE
We are looking for an enthusiastic and passionate Spa Receptionist & Retail Associate to join us at the Bamford Wellness Spa on the Daylesford Farm. Whether you are a Spa Therapist wanting a change of career or if you have excellent customer service experience and a warm and friendly personality looking for a front of house role, this could be a great opportunity! You will greet our lovely clients and ensure they receive a 5* star service whilst in the wellness space and live and breathe the Bamford philosophy to the highest professional standard. This role is full time, based on 40 hours per week including weekends. Salary £26,200 per annum plus commission.
RESPONSIBILITIES
- Ensure exceptional familiarity with all retail products and treatments, classes and recommend and maximise sales to all clients.
- Manage all client bookings, using our online system, whilst liaising with the Therapist team on their schedules to increase appointment occupancy.
- You will be responsible for the maintain of standards in the spa, retail and food and beverage area.
- Ensure all treatment questionnaires are fully completed.
- Support the Spa Management Team with any other ad-hoc duties.
- Support with Spa event set up and host guests/clients.
Receptionist & Retail Associate employer: Bamford Collection
Contact Detail:
Bamford Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist & Retail Associate
✨Tip Number 1
Get to know the Bamford philosophy inside out! When you walk into that interview, show us how much you resonate with our values. Share your passion for wellness and sustainability – it’ll make you stand out!
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to nail those warm greetings and friendly interactions. We want to see that you can create a welcoming atmosphere for our clients.
✨Tip Number 3
Familiarise yourself with our products and treatments. Knowing what we offer will help you recommend the best options to clients, showing that you’re not just a fit for the role but also genuinely interested in helping others.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re keen on being part of the Bamford team right from the start.
We think you need these skills to ace Receptionist & Retail Associate
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Bamford philosophy shine through. We want to see how you connect with our values of nurturing people and the planet, so don’t hold back!
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or any roles that showcase your warm personality. We love seeing how your background aligns with what we do at Bamford, so customise it to fit the role!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. This helps us get a quick grasp of what you bring to the table!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity at the Bamford Wellness Spa!
How to prepare for a job interview at Bamford Collection
✨Know the Bamford Philosophy
Before your interview, take some time to really understand the Bamford philosophy. Familiarise yourself with their commitment to sustainability and wellness. This will not only help you answer questions more effectively but also show your genuine interest in the brand.
✨Showcase Your Customer Service Skills
As a Spa Receptionist & Retail Associate, excellent customer service is key. Prepare examples from your past experiences where you provided outstanding service or resolved customer issues. Be ready to discuss how you can create a welcoming atmosphere for clients.
✨Be Ready to Discuss Products and Treatments
Make sure you know the retail products and treatments offered at Bamford. Research their offerings and think about how you would recommend them to clients. This knowledge will demonstrate your enthusiasm and readiness to engage with customers.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, or the company culture. This shows that you’re not just interested in the job, but also in how you can contribute to the Bamford community.
