At a Glance
- Tasks: Lead IT operations and enhance technology services for a conscious lifestyle brand.
- Company: Join Bamford Collection, a brand committed to people and planet.
- Benefits: Enjoy discounts, gym perks, private medical, and volunteering days.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in a hands-on role driving tech excellence.
- Qualifications: Experience in IT management and strong knowledge of modern technologies.
The predicted salary is between 50000 - 50000 £ per year.
The Bamford Collection is a group of consciously minded lifestyle brands committed to nourishing and nurturing people and planet.
Salary: £50,000 per annum
Hours: Full Time - 40 hours per week, based at Daylesford Farm
About the Role
We are looking for an experienced and proactive IT Manager to join Bamford Collection and help drive a seamless technology experience across our hospitality, retail and head office teams. This is a varied and hands-on role at the heart of the business, where you'll work closely with colleagues and partners to ensure our technology services support day-to-day operations and future growth.
Responsibilities
- Acting as the key point of contact for our outsourced Managed Service Provider (MSP), overseeing service delivery, driving high operational standards and ensuring technology solutions remain aligned with business priorities.
- Managing escalations and resolving complex issues, identifying opportunities to improve processes, strengthen security and reduce technology risk across the organisation.
- Collaborating with stakeholders across the business, supporting change initiatives and helping to deliver technology solutions that enable Bamford Collection's continued growth and success.
Skills & Expertise
- Proven experience in an IT management, technical services or senior infrastructure/support role.
- Strong knowledge of Microsoft 365, modern workplace technologies and IT service delivery.
- A solid understanding of networking, endpoint management, identity and access management, and cyber security best practices.
- Experience managing third-party suppliers and outsourced service providers.
- A track record of delivering IT improvements and technology change within a business environment.
- Excellent stakeholder management and communication skills, with the ability to work effectively across all levels of an organisation.
- Hands-on experience supporting both Windows and Mac environments.
Perks and Benefits
- Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day one.
- Local gym discounts.
- Padel Discount.
- Electric Car Scheme (subject to criteria).
- Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice.
- Private Medical: We offer subsidised private medical insurance through Bupa.
- Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%.
- Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.
- Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.
IT Manager employer: Bamford Collection
Bamford is an exceptional employer that prioritises the well-being of its employees and the planet, offering a unique opportunity to lead a luxury retail store in the serene setting of Daylesford Organic Farm. With a strong commitment to personal development, employees benefit from comprehensive training, generous discounts, and a supportive work culture that values mindfulness and craftsmanship. The company fosters a collaborative environment where team members can thrive, build meaningful client relationships, and contribute to a brand that embodies conscious luxury.
