At a Glance
- Tasks: Lead a vibrant restaurant team, ensuring exceptional guest experiences and smooth daily operations.
- Company: Join the award-winning Daylesford Organic, a leader in sustainable lifestyle brands.
- Benefits: Enjoy discounts, private medical insurance, pension contributions, and mental health support.
- Other info: Be part of a supportive team with opportunities for personal and professional development.
- Why this job: Make a real impact in a fun, fast-paced environment while growing your hospitality career.
- Qualifications: Experience in hospitality and strong leadership skills are essential.
The predicted salary is between 34091 - 34091 £ per year.
THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET.
Salary: £34,091 per annum OTE, Paid Weekly! Hours: 32‑40 hours, including weekends.
ABOUT US
Award‑winning Daylesford Organic is one of the UK’s most renowned organic farm estates based in the heart of the Cotswolds countryside. More than just a farm, Daylesford is a vibrant destination for food lovers, wellness seekers, along with beautifully curated retail spaces, bringing together exceptional organic produce and nourishing experiences in a truly unique setting. With spring in full bloom and summer just around the corner, our farm and restaurants are buzzing with a lively, vibrant energy. Our guests come to enjoy a relaxed yet refined atmosphere, indulging in fresh, farm‑to‑fork seasonal dishes, alongside crisp frizzante and expertly crafted cocktails perfect for long, sunny days and warm evenings.
ABOUT THE ROLE
We are seeking an engaging Head Waiter to join our Restaurant team. If you are fun, enthusiastic, and charismatic and you thrive in a fast‑paced, feel‑good environment we would love to hear from you. As Head Waiter you’ll be at the heart of an exciting, fast‑paced restaurant environment! You’ll lead and motivate the team, deliver outstanding guest experiences, and help drive daily operations to success. If you’re passionate about hospitality, love leading by example, and are ready to grow your career in a versatile and exciting business this is your opportunity to make a real impact.
RESPONSIBILITIES
- Champion excellent service by ensuring every guest receives warm, knowledgeable and efficient restaurant hospitality, maintaining full compliance with our Order of Service and complaints procedure.
- Lead daily operations including opening/closing procedures, cashing up, daily banking, stock controls, and maintaining accurate till and inventory processes.
- Uphold impeccable standards across health & safety, due diligence, and audit performance (targeting 90%+), ensuring the restaurant remains safe, beautifully presented, and fully compliant.
- Support commercial success by engaging the team in weekly targets, driving spend‑per‑head, and contributing to sales growth through smooth operational management.
- Nurture and develop the team through structured onboarding, regular coaching, personalised development plans, performance reviews, and ensuring completion of all mandatory training.
- Grow future leaders by providing training and guidance designed to develop team members, cultivate talent and support long‑term progression within the Daylesford/Bamford Collection.
- Act as a calm problem‑solver, offering swift, thoughtful solutions for both guests and team members to maintain a harmonious and service‑focused environment.
- Delegate effectively to support the smooth running of the restaurant and empower team members to take ownership of their responsibilities.
- Complete People administration promptly, supporting the Restaurant Manager with all team‑related processes.
SKILLS AND REQUIREMENTS
- Lead with confidence and warmth, inspiring your team through each fast‑paced service.
- Communicate clearly and calmly, ensuring the whole team feels supported and aligned.
- Deliver exceptional customer care, creating meaningful, memorable moments for every guest.
- Stay composed under pressure, bringing a steady, reassuring presence during busy periods.
- Solve problems thoughtfully and efficiently, making sound decisions that keep service flowing smoothly.
- Take a hands‑on, proactive approach, stepping in wherever needed to support the team.
- Manage time and priorities effectively, helping to maintain smooth operations throughout the day.
- Drive team performance and uphold high standards, ensuring the restaurant looks beautiful and runs seamlessly.
- Foster a positive, collaborative atmosphere, helping both guests and team members feel valued and welcomed.
PERKS & BENEFITS
- Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day 1.
- Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice.
- Private Medical: We offer subsidised private medical insurance through Bupa.
- Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%.
- Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.
- Mental Health Support: Our Employee Assistance Programme provides 24‑hour support, seven days a week.
About gratuities & service charge
Gratuities are paid on a pro‑rata basis. It is estimated that in 2026, our full‑time employees can expect to receive in the range of £7,280 in addition to their annual salary. The base salary is £26,811 plus a qualified estimate of £7,280 in gratuities and service charge. Please note this role is paid hourly so this is a projected salary and OTE.
Head Waiter, Old Spot Restaurant employer: Bamford Collection
The Bamford Collection is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. Located in the picturesque Cotswolds, our award-winning Daylesford Organic provides not only competitive salaries and benefits like private medical insurance and volunteering days but also fosters a supportive environment where team members can thrive and develop their careers in hospitality. Join us to be part of a passionate team dedicated to delivering outstanding guest experiences while nurturing your professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Head Waiter, Old Spot Restaurant
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop by Old Spot Restaurant and soak in the atmosphere. Chat with staff if you can; it shows you're genuinely interested and helps you tailor your approach.
✨Tip Number 2
Practice your people skills! As a Head Waiter, you'll need to charm guests and lead your team. Role-play common scenarios with friends or family to boost your confidence and refine your communication style.
✨Tip Number 3
Show off your leadership chops! Think of examples from your past where you've motivated a team or solved a problem under pressure. This will help you stand out as someone who can thrive in a fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Bamford Collection family. Don’t miss out on this opportunity!
We think you need these skills to ace Head Waiter, Old Spot Restaurant
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the fun, enthusiastic side of you that fits perfectly with our vibrant restaurant atmosphere.
Tailor Your Experience:Make sure to highlight your relevant experience in hospitality. We love seeing how you've led teams or delivered exceptional service in fast-paced environments, so don’t hold back!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so make sure to organise your thoughts and avoid any fluff.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Old Spot Restaurant!
How to prepare for a job interview at Bamford Collection
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the restaurant's menu and the philosophy behind it. Being able to discuss the dishes, ingredients, and the farm-to-fork concept will show your genuine interest in the role and the establishment.
✨Showcase Your Leadership Skills
As a Head Waiter, you'll be leading a team, so be prepared to share examples of how you've motivated and supported your colleagues in previous roles. Think of specific situations where you’ve successfully resolved conflicts or improved team performance.
✨Demonstrate Exceptional Customer Service
Prepare to discuss your approach to delivering outstanding guest experiences. Share stories that highlight your ability to create memorable moments for customers, especially in high-pressure situations. This will illustrate your fit for the vibrant atmosphere at Old Spot Restaurant.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, and how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
