At a Glance
- Tasks: Lead a talented team, manage salon operations, and deliver exceptional client experiences.
- Company: Bamford Wellness Spa, a luxury wellness environment in the Cotswolds.
- Benefits: Competitive salary, discounts, private medical, pension scheme, and mental health support.
- Other info: Enjoy a supportive culture with opportunities for personal and professional growth.
- Why this job: Shape a unique salon space while showcasing your hairdressing expertise.
- Qualifications: 5+ years as a senior stylist with leadership experience and NVQ Level 3 in Hairdressing.
The predicted salary is between 40000 - 45000 £ per year.
As our Hair Salon Manager at the Bamford Wellness Spa in the heart of the Cotswolds, you’ll take full ownership of our beautiful boutique 3-chair salon, based at Daylesford Farm. Leading by example, you’ll showcase your expertise in cutting and styling while inspiring, managing, and developing a talented team of two stylists. This role is perfect for a confident leader who combines creative flair with commercial awareness. You’ll be responsible for delivering an exceptional client experience, maintaining the highest standards of service and presentation, and driving the salon’s operational and financial success. If you’re passionate about hairdressing, thrive in a luxury wellness environment, and are excited by the opportunity to shape and grow a unique salon space, we’d love to hear from you. This is a fulltime role, based on 40 hours per week, up to £40‑£45,000 per annum, dependant on experience, plus commission.
RESPONSIBILITIES
- Leadership & Team Management: Lead, mentor, and develop two stylists, setting standards through hands‑on demonstration. Manage scheduling, cover, and workload across the team. Conduct regular performance reviews and provide coaching to maintain skill and service excellence.
- Operational Management: Oversee day‑to‑day salon operations and ensure smooth workflow across all 3 chairs. Maintain inventory, stock levels, and retail merchandising. Ensure compliance with health, safety, and hygiene standards.
- Client Experience & Service Quality: Deliver premium, 5‑star service while working hands‑on in styling and cutting. Resolve client feedback or complaints promptly, ensuring consistent satisfaction. Drive client retention and repeat bookings through excellent service and upselling.
- Commercial Performance: Maximise appointment utilisation, upselling, and retail sales. Monitor KPIs and contribute to reporting on salon performance. Support marketing initiatives and promotions to attract new clients.
SKILLS YOU WILL BRING
- Minimum 5 years’ senior stylist experience and ran a small Salon business including leadership of a small team.
- NVQ Level 3 (or equivalent) in Hairdressing.
- Proven track record of delivering both high-quality service and commercial results.
- Proven technical expertise and leadership capability.
- Strong communication, customer service, and coaching skills.
- Commercially aware, with a track record of driving revenue and productivity.
- Organised, proactive, and able to manage a small team effectively.
- Well‑groomed, professional appearance.
PERKS & BENEFITS
- Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day one.
- Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice.
- Private Medical: We offer subsidised private medical insurance through Bupa.
- Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%.
- Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.
- Mental Health Support: Our Employee Assistance Programme provides 24‑hour support, seven days a week.
Hair Salon Manager - Bamford employer: Bamford Collection
At Bamford Wellness Spa, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration in the stunning Cotswolds. As a Hair Salon Manager, you will not only lead a talented team but also enjoy a range of benefits including discounts on products and treatments, private medical insurance, and opportunities for personal growth through our supportive environment. Join us to shape a unique salon experience while enjoying a fulfilling career in luxury wellness.
StudySmarter Expert Advice🤫
We think this is how you could land Hair Salon Manager - Bamford
✨Tip Number 1
Get to know the salon culture! Before your interview, pop by the Bamford Wellness Spa and soak in the vibe. Chat with the team if you can; it’ll give you a feel for their style and help you tailor your approach.
✨Tip Number 2
Show off your leadership skills! Prepare examples of how you've successfully managed a team in the past. We want to see how you inspire and develop others, so think about specific situations where you’ve made a difference.
✨Tip Number 3
Be ready to discuss client experiences! Think of times when you’ve turned a negative situation into a positive one. Highlighting your customer service skills will show us you’re all about delivering that 5-star experience.
✨Tip Number 4
Don’t forget to showcase your commercial awareness! Be prepared to talk about how you’ve driven revenue in previous roles. We love candidates who can balance creativity with business savvy, so bring your A-game!
We think you need these skills to ace Hair Salon Manager - Bamford
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for hairdressing shine through! Share your experiences and what excites you about leading a team in a luxury wellness environment like Bamford.
Tailor Your CV:Make sure your CV highlights your relevant experience, especially your leadership skills and commercial awareness. We want to see how you've driven success in previous roles, so be specific!
Be Personable:In your cover letter, don’t just list your qualifications. Tell us a bit about yourself and your approach to client service. We’re looking for someone who can connect with clients and inspire their team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Bamford!
How to prepare for a job interview at Bamford Collection
✨Showcase Your Leadership Skills
As a Hair Salon Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully managed and developed a team in the past. Think about specific situations where you mentored a stylist or resolved a conflict, and be ready to share these stories.
✨Know Your Numbers
Familiarise yourself with key performance indicators (KPIs) relevant to salon management. Be prepared to discuss how you've driven revenue and productivity in previous roles. This shows that you understand the commercial side of running a salon, which is crucial for this position.
✨Emphasise Client Experience
The role focuses heavily on delivering exceptional client experiences. Think of examples where you've gone above and beyond for clients, resolved complaints, or improved client retention. Highlighting your commitment to customer service will resonate well with the interviewers.
✨Demonstrate Your Technical Expertise
Since the role requires hands-on styling and cutting, be ready to discuss your technical skills. Bring along a portfolio of your work if possible, and be prepared to talk about your favourite techniques or trends in hairdressing. This will help you stand out as a candidate who not only manages but also excels in the craft.
