Front of House Supervisor, The Three Horseshoes
Front of House Supervisor, The Three Horseshoes

Front of House Supervisor, The Three Horseshoes

Part-Time No home office possible
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At a Glance

  • Tasks: Lead a team to deliver exceptional service and maintain high standards.
  • Company: Join The Bamford Collection, a brand focused on sustainability and conscious living.
  • Benefits: Enjoy discounts, paid volunteering days, and comprehensive health support from day one.
  • Why this job: Be part of a mission-driven team that makes a positive impact on people and the planet.
  • Qualifications: Previous leadership experience in food and beverage is a plus; natural leadership skills are essential.
  • Other info: Part-time role with flexible hours and weekly pay starting October 2025.

THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET.

ABOUT THE ROLE

We are looking for a passionate and experienced Front of House supervisor at The Three Horseshoes, Asthall.

As a supervisor, you will be responsible for leading service standards and supporting the wider business objectives. You will report to the General Manager and work alongside the operational teams.

You will be responsible for leading a small team; previous leadership experience is advantageous. You should be a natural leader and role model, willing to share your knowledge and experience in F&B.

You will be an ambassador for The Bamford Collection, a group of brands committed to nourishing people and the planet.

SALARY: £13.25 per hour plus tronc

Weekly pay planned from October 2025

HOURS: Part Time – 30 Hours

RESPONSIBILITIES

  • Provide excellent service as a host to guests and residents.
  • Ensure the restaurant, pub, and garden are set up for the day; check tables, replenish stock, and maintain standards, delegating tasks as needed.
  • Drive average spend per head through recommendations and upselling.
  • Maintain full knowledge of the menu, including beverages, and provide detailed descriptions, recommendations, and allergen advice.
  • Manage shifts effectively, motivate the front of house team, and ensure seamless service.
  • Maximize sales through efficient table management and collaboration with the kitchen and bar teams.
  • Plan staffing needs, prepare schedules, and manage holiday requests.
  • Ensure accurate transactions, including balancing floats, banking, and cash reconciliation.
  • Highlight health and safety matters to management.
  • Deliver and embody \’REAL The Horseshoes experience.\’
  • Support social and environmental initiatives, contribute to B Corp journey, and promote sustainability.
  • Inspire customers, suppliers, and partners to work consciously, creating a positive global impact.

SKILLS YOU WILL BRING

  • Leadership of service standards and support of business objectives.
  • Report to the General Manager and collaborate with operational teams.
  • Team management and training skills.
  • Natural leadership and role modeling abilities.
  • Experience and knowledge in F&B.

PERKS & BENEFITS

  • Employee discounts on products, treatments, and dining experiences from day 1.
  • One paid volunteering day per year.
  • Subsidised private medical insurance through Bupa.
  • Up to 9% pension contributions from you, with up to 4.5% from us.
  • Life assurance coverage of up to one year\’s salary.
  • 24/7 mental health support via Employee Assistance Programme.

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Front of House Supervisor, The Three Horseshoes employer: Bamford Collection

The Bamford Collection is an exceptional employer, offering a vibrant work culture that prioritises sustainability and employee well-being. As a Front of House Supervisor at The Three Horseshoes in Asthall, you will enjoy competitive pay, generous employee discounts, and opportunities for personal growth, all while contributing to meaningful social and environmental initiatives. Join a team that values leadership, collaboration, and a commitment to nourishing both people and the planet.
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Contact Detail:

Bamford Collection Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Supervisor, The Three Horseshoes

✨Tip Number 1

Familiarise yourself with The Bamford Collection's values and mission. Understanding their commitment to sustainability and conscious living will help you align your answers during interviews and demonstrate that you're a good fit for their culture.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you motivated staff or improved service standards, as this will highlight your suitability for the Front of House Supervisor role.

✨Tip Number 3

Brush up on your food and beverage knowledge, especially regarding menu items and allergen information. Being able to confidently discuss the menu and make recommendations will set you apart from other candidates and show your dedication to providing excellent service.

✨Tip Number 4

Network with current or former employees of The Three Horseshoes or The Bamford Collection. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out during the application process.

We think you need these skills to ace Front of House Supervisor, The Three Horseshoes

Leadership Skills
Team Management
Customer Service Excellence
Food and Beverage Knowledge
Upselling Techniques
Effective Communication
Shift Management
Problem-Solving Skills
Health and Safety Awareness
Cash Handling and Reconciliation
Scheduling and Planning
Motivational Skills
Attention to Detail
Knowledge of Sustainability Practices

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Front of House Supervisor position. Tailor your application to highlight your relevant experience in leadership and service standards.

Craft a Compelling CV: Ensure your CV showcases your previous experience in hospitality, particularly any leadership roles. Highlight specific achievements that demonstrate your ability to manage teams and enhance customer experiences.

Write a Tailored Cover Letter: In your cover letter, express your passion for the role and the values of The Bamford Collection. Mention how your experience aligns with their commitment to sustainability and excellent service.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Bamford Collection

✨Show Your Passion for Hospitality

Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of what drives you to provide excellent service and how you embody the values of The Bamford Collection.

✨Demonstrate Leadership Skills

As a Front of House Supervisor, you'll need to lead a team effectively. Prepare to discuss your previous leadership experiences, focusing on how you've motivated teams and handled challenges in a fast-paced environment.

✨Know the Menu Inside Out

Familiarise yourself with the menu and beverage offerings at The Three Horseshoes. Be ready to discuss your knowledge of food and drink pairings, as well as any dietary considerations, to showcase your expertise in F&B.

✨Emphasise Sustainability Initiatives

Since The Bamford Collection is committed to sustainability, be prepared to talk about your understanding of social and environmental initiatives. Share any relevant experiences where you've contributed to sustainability efforts in previous roles.

Front of House Supervisor, The Three Horseshoes
Bamford Collection

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