At a Glance
- Tasks: Lead online trading for luxury brands, driving revenue and optimising customer experience.
- Company: Join the Bamford Collection, a conscious lifestyle brand group.
- Benefits: Enjoy discounts, private medical insurance, pension contributions, and mental health support.
- Other info: Office-based role at Daylesford Farm, Gloucestershire, with a focus on sustainability.
- Why this job: Shape the digital journey of premium brands while making a positive impact.
- Qualifications: Proven ecommerce experience, strong commercial acumen, and leadership skills.
The predicted salary is between 60000 - 75000 £ per year.
THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET.
About The Role
We are seeking an exceptional Senior Online Trading Manager to join the Bamford Collection on a 9-month fixed-term contract, leading the online commercial performance of our luxury lifestyle brands, Daylesford and Bamford.
Reporting to the Ecommerce & Digital Director, you will drive the trading, optimisation and ongoing development of both ecommerce websites, ensuring they deliver outstanding commercial performance while reflecting each brand's distinctive identity.
This is a pivotal leadership role, responsible for shaping the digital customer journey, enhancing online merchandising, and delivering a seamless, connected experience that inspires customers to discover the best of both brands.
Combining strategic vision with a data-driven approach, you will use customer insights and trading performance to optimise the online experience, maximise growth, and uphold the exceptional standards synonymous with the Bamford Collection.
LOCATION: Based at the Daylesford Farm, Gloucestershire, office-based 5 days a week.
Responsibilities
- Commercial Trading
- Lead the e-commerce trading strategy for Daylesford and Bamford, driving revenue, profitability, conversion and customer growth across the UK and international markets.
- Monitor trading performance, identify opportunities, and deliver data-driven initiatives to achieve commercial targets.
- Work closely with Marketing, CRM and Product teams to optimise customer acquisition, retention and online sales.
- Website & Customer Experience
- Lead the optimisation and ongoing development of both ecommerce websites, delivering a best-in-class customer journey through continuous testing and conversion rate optimisation.
- Collaborate with Creative, Content and Product teams to deliver engaging campaigns, product launches and digital storytelling.
- Ensure a seamless end-to-end customer experience by working closely with operational teams, from fulfilment through to delivery.
- Brand & Digital Strategy
- Strengthen the digital connection between Daylesford and Bamford, creating opportunities for cross-brand discovery while maintaining each brand's unique identity.
- Ensure both websites authentically reflect the brands' values, aesthetics and premium positioning.
- Leadership
- Lead, coach and develop the Online Trading Managers, fostering a collaborative, customer-focused and high-performing team culture.
- Champion a data-led approach, driving continuous improvement, innovation and accountability across the ecommerce function.
Skills And Requirements
- Proven experience in a senior ecommerce trading or online merchandising role, ideally within the luxury retail or premium lifestyle sector.
- Strong commercial acumen with a track record of driving online sales and profitability.
- Excellent understanding of ecommerce platforms, analytics tools, and optimisation techniques. Experience with Magento is beneficial.
- Hands-on experience developing and delivering CRO programmes, ideally in collaboration with external development or UX partners.
- Demonstrable experience collaborating cross-functionally with marketing, creative, operations, and product teams.
- Exceptional attention to detail, while working at pace to deliver results, with an appreciation for brand presentation and storytelling.
- Inspirational people leader & clear communicator, with experience of developing, mentoring & retaining high-performing teams.
- Personal Attributes
- Customer-obsessed and brand-led, with a passion for delivering beautiful, seamless digital experiences.
- Commercially astute, strategic, data-driven, and results-oriented.
- Collaborative and communicative, able to influence across departments and levels.
- Passionate about sustainability, craftsmanship, and the values underpinning Daylesford and Bamford.
Perks And Benefits
- Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day one.
- Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice.
- Private Medical: We offer subsidised private medical insurance through Bupa.
- Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%.
- Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.
- Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.
Bamford Collection is a group of consciously minded lifestyle brands committed to nourishing and nurturing people and planet.
#J-18808-Ljbffr
Senior Online Trading Manager - Fixed-Term Contract in England employer: Bamford Collection
Bamford is an exceptional employer that prioritises the well-being of its employees and the planet, offering a unique opportunity to lead a luxury retail store in the serene setting of Daylesford Organic Farm. With a strong commitment to personal development, employees benefit from comprehensive training, generous discounts, and a supportive work culture that values mindfulness and craftsmanship. The company fosters a collaborative environment where team members can thrive, build meaningful client relationships, and contribute to a brand that embodies conscious luxury.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Online Trading Manager - Fixed-Term Contract in England
✨Get to Know the E-commerce Scene
Dive into online communities where e-commerce enthusiasts hang out, like e-commerce Facebook groups or Reddit forums. You'll get the scoop on job openings and trends that are crucial for landing temporary roles.
✨Attend E-commerce Events and Job Fairs
Keep an eye out for local e-commerce networking events and job fairs. These are golden opportunities to meet hiring managers in person, and you can really showcase your enthusiasm and skills face-to-face.
✨Leverage Seasonal Opportunities
With temporary roles, there's a lot of seasonal hiring in e-commerce, especially around Black Friday and Christmas. Make sure you're applying during these peak times and check if Bamford Collection is gearing up for the holiday rush.
✨Get Your Hands Dirty on Platforms
Familiarise yourself with popular e-commerce platforms like Shopify or WooCommerce and maybe even create a little project of your own. Showing practical knowledge will impress potential employers like Bamford Collection and demonstrate your commitment to the field.
We think you need these skills to ace Senior Online Trading Manager - Fixed-Term Contract in England
Some tips for your application 🫡
Show Off Your E-commerce Savvy:For a role in e-commerce like Senior Online Trading Manager - Fixed-Term Contract at Bamford Collection, really highlight any experience you have with online retail platforms. Have you worked with Shopify, WooCommerce, or Amazon? Mention these specifics in your CV to show you understand the landscape and the tools of the trade.
Data Skills are a Winner:E-commerce thrives on data. If you've got experience analysing customer behaviour or tracking sales metrics, make sure to weave that into your application. Include any relevant certifications or courses that show your skills in data analysis – this could set you apart!
Catch Their Attention in Your Cover Letter:Since this is a temporary role, your motivation is key. Use your cover letter to convey your enthusiasm for the e-commerce industry and your eagerness to contribute quickly. Let them know how you can hit the ground running – they’ll appreciate your proactiveness!
Keep it Concise and Relevant:Temporary positions often move fast, so keep your CV and cover letter clear and to the point. Focus on the experiences that most directly relate to Senior Online Trading Manager - Fixed-Term Contract at Bamford Collection. A tight, well-structured application shows you value their time and makes a good impression right off the bat!
How to prepare for a job interview at Bamford Collection
✨Show Off Your E-Commerce Know-How
Don't just tell them you're familiar with e-commerce; bring concrete examples! Talk about specific platforms like Shopify or WooCommerce that you've used, or any success stories from past projects. They'll love hearing about how you've navigated challenges or optimised sales strategies.
✨Be Ready for Real-Time Problem Solving
Expect questions that put you in the hot seat regarding customer experience scenarios or inventory management. They might ask you how you would handle a sudden stock shortage or a spike in demand. Practice thinking on your feet so you can show off your problem-solving chops!
✨Demonstrate Your Flexibility and Adaptability
Since this is a temporary role, it's all about being quick on the uptake. Highlight experiences where you've had to learn on the job or adapt to new systems quickly. They’ll want to see that you can hit the ground running without needing too much hand-holding.
✨Keep Your Digital Toolkit Sharp
Familiarise yourself with the latest e-commerce tools and trends, like SEO practices for online stores or analytics tools like Google Analytics. If you have experience with A/B testing or managing online promotions, be ready to talk about it. This kind of knowledge will set you apart from other candidates!
