At a Glance
- Tasks: Lead a vibrant team and create unforgettable guest experiences in a charming pub.
- Company: Join the Bamford Collection, committed to nourishing people and planet.
- Benefits: Earn £15 per hour plus TRONC, with weekly pay and flexible hours.
- Why this job: Be the heart of hospitality in a beautiful countryside retreat.
- Qualifications: Natural leader with a passion for hospitality and excellent service skills.
- Other info: Enjoy a dynamic work environment with opportunities for personal growth.
The predicted salary is between 13 - 16 £ per hour.
Bamford Collection is a group of consciously minded lifestyle brands committed to nourishing and nurturing people and planet. Daylesford Stays - a part of The Bamford Collection. We provide experiences that embrace luxury escapism: understated elegance, indulgence and nurture.
SALARY: £15 per hour + TRONC, paid weekly
HOURS: 30 hours per week, including evenings and weekends
ABOUT US: Found in the heart of the Cotswolds' picturesque Windrush Valley, The Three Horseshoes is a beautifully restored 18th-century pub brimming with charm, character, and community spirit. It offers a warm welcome with locally brewed ales, craft beers, and a seasonal menu of comforting pub classics and wood-fired pizzas. With a number of elegantly styled rooms, a spacious garden overlooking the rolling hills of the countryside, and regular live acoustic music, it's the perfect countryside retreat for food lovers, walkers, and weekend explorers alike.
ABOUT THE ROLE: Be the Heart of Hospitality and join us as Duty Manager at The Three Horseshoes. You'll be supporting our senior management in steering the ship, making sure our bar is buzzing, our dining spaces are thriving, and every guest has a reason to come back. If you're a natural leader with a passion for hospitality and a knack for creating unforgettable guest experiences, this role is your opportunity to shine. Come and be part of something special.
YOUR RESPONSIBILITIES:
- Lead and inspire a vibrant front-of-house team, maintaining high energy and service standards throughout the day.
- Keep service standards high and spirits even higher.
- Take ownership of daily operations and make your mark.
- Lead the day-to-day operations in the absence of the Restaurant Manager.
Duty Manager, The Three Horseshoes employer: Bamford Collection
Contact Detail:
Bamford Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager, The Three Horseshoes
✨Tip Number 1
Network like a pro! Get chatting with folks in the hospitality scene, whether it's at local events or online. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show up in person! If you're keen on The Three Horseshoes, pop by and introduce yourself. A friendly face can make a lasting impression, and it shows you're genuinely interested in being part of the team.
✨Tip Number 3
Prepare for that interview! Brush up on your knowledge about The Bamford Collection and what makes The Three Horseshoes special. Be ready to share how your experience aligns with their values and how you can contribute to the vibe.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and serious about joining our team. Don’t miss out on this opportunity!
We think you need these skills to ace Duty Manager, The Three Horseshoes
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share experiences that highlight your enthusiasm for creating memorable guest experiences. We want to see how you can bring that energy to The Three Horseshoes.
Tailor Your Application: Make sure to customise your application to fit the Duty Manager role. Highlight relevant skills and experiences that align with our values at Bamford Collection. We appreciate when candidates take the time to connect their background to what we do!
Be Authentic: Don’t be afraid to let your personality come through in your writing. We’re looking for someone who can lead with warmth and charm, so show us who you are! Authenticity goes a long way in making a great first impression.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy and ensures your application lands right where it needs to be. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Bamford Collection
✨Know the Venue Inside Out
Before your interview, take some time to familiarise yourself with The Three Horseshoes. Understand its history, menu offerings, and the vibe of the place. This will not only impress the interviewers but also help you articulate how you can contribute to the pub's unique atmosphere.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to inspire others and maintain high service standards, as this is crucial for the role.
✨Emphasise Guest Experience
The Bamford Collection values unforgettable guest experiences. Think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you would create a welcoming environment at The Three Horseshoes, ensuring guests leave with a smile.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a busy service or dealing with an unhappy customer. Practice your responses to these scenarios, focusing on your problem-solving skills and ability to keep the team motivated under pressure.