The Bamford Collection is seeking a Guest Services Operator to join our luxury hospitality, retail and wellness brands. You will manage inbound calls, emails and social messages, delivering service with professionalism, efficiency and care.
You will handle bookings, guest enquiries and retail orders, maintain guest records, and resolve queries with a proactive, solutions-focused approach while upholding data integrity and the Bamford Collection's commitment to outstanding guest experiences.
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Guest Experience Specialist - Luxury Hospitality & Wellness in Chipping Norton employer: Bamford Collection
The Bell in Charlbury, part of The Bamford Collection, is an exceptional employer that prioritises sustainability and culinary excellence. With a focus on farm-to-fork principles, employees enjoy a collaborative work culture that fosters creativity and skill development, alongside opportunities for personal growth within a supportive kitchen team. Located in the picturesque Cotswolds, this role offers a unique chance to be part of a renowned establishment that values craftsmanship and guest experience.