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- Tasks: Lead a team to deliver exceptional service in our café, ensuring a positive guest experience.
- Company: Join The Bamford Collection, a lifestyle brand committed to sustainability and wellbeing.
- Benefits: Enjoy discounts, private medical insurance, pension contributions, and mental health support.
- Why this job: Be part of a mission-driven company that values healthy living and community impact.
- Qualifications: Previous supervisory experience in a café or restaurant is essential.
- Other info: Work 40 hours a week, including weekends, at our beautiful Daylesford Farm.
THE BAMFORD COLLECTION IS A GROUPOF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHINGAND NURTURING PEOPLE AND PLANET.
What drives and inspires us is the belief that we have a responsibility not just to protect the world around us but to have a positive impact on it too.
The group encompasses an organic farm and retailer; a considered clothing label; botanical skincare, bath and body collections; wellness destinations around the world; and hospitality experiences that foster a sense of community and celebrate the healing power of escapism.
We champion a slow and sustainable way of living, encouraging our customers to make choices that are greener for the planet as well as kinder to their bodies and minds.
We are more than a group of businesses striving to make a difference. We are a way of life.
ABOUT THE ROLE
We are looking for a passionate Café Supervisor for The Bamford Wellness Spa based at the Daylesford Farm in the Cotswolds.
As our supervisor, you will be responsible for leading the service standards along with supervising and inspiring a small team and champion our Bamford mission for healthy living.
This is a great opportunity for anyone who has a passion for seasonal organic food, enjoys building relationships and who can shape a team to ensure a great experience for our customers.
An exciting opportunity to progress your career with a company that focuses on enhancing wellbeing with nature.
HOURS: 40 Hours a week – 09:00-17:30, 5 days a week, including weekend work.
SALARY: £13.80 per hour.
RESPONSIBILITIES
- Manage and motivate a team fostering a positive work culture.
- Always aiming to exceed the expectations of our guests by anticipating their needs to provide a pro-active service.
- To work as a consummate host to our guests & residents.
- To ensure the Orchard bar café is set up for the day, maintaining standards and delegating tasks where appropriate.
- To actively drive average, spend per head, by identifying all opportunities for recommendations.
- To train the team on the menu, including beverages, enabling them to give detailed descriptions of the dishes, provide recommendations for guests and give accurate allergens advice.
- To ensure effective shift management, leading and motivating the team, delivering a seamless and ensuring that the café is staffed for all shifts whilst managing holiday and absence.
- To manage the operation effectively, maximising sales through table turning.
- Work alongside the kitchen on continuous development of food and beverage offerings.
- To highlight health and safety or maintenance matters to the Spa Manager.
- Bring our purpose to life by driving meaningful social and environmental improvements, contributing to our journey as a B Corp, and aligning with our sustainability vision.
- Inspire and empower our customers, suppliers, and partners to live and work more consciously, creating a lasting positive impact on the world.
SKILLS YOU WILL BRING
- Previous experience in supervising a small team in a café or restaurant.
- Always aim to exceed the expectations of our guests by anticipating their needs to provide a pro-active service.
- To enjoy yourself at work in order to create a happy work environment.
- Willing to get stuck in and drive the business forward.
- Great communicator and ability to work with other leaders within the business.
- A positive and outgoing personality
- A good command of the English language.
PERKS & BENEFITS
- Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day one.
- Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice.
- Private Medical: We offer subsidised private medical insurance through Bupa.
- Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%.
- Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.
- Mental Health Support: Our Employee Assistance Programme provides 24‑hour support, seven days a week.
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Cafe Supervisor employer: Bamford Collection
Contact Detail:
Bamford Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Supervisor
✨Tip Number 1
Familiarise yourself with The Bamford Collection's values and mission. Understanding their commitment to sustainability and healthy living will help you align your responses during interviews and demonstrate your passion for their ethos.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Highlight specific instances where you motivated your team or improved service standards, as this is crucial for the Cafe Supervisor role.
✨Tip Number 3
Research seasonal organic food trends and be ready to discuss them. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the cafe's offerings and can contribute to menu development.
✨Tip Number 4
Prepare thoughtful questions about the cafe's operations and team culture. Asking insightful questions demonstrates your enthusiasm for the role and helps you assess if the environment aligns with your values and work style.
We think you need these skills to ace Cafe Supervisor
Some tips for your application 🫡
Understand the Company Values: Before applying, take some time to understand The Bamford Collection's commitment to sustainability and healthy living. Reflect this understanding in your application to show that you align with their mission.
Tailor Your CV: Highlight your previous experience in supervising teams within a café or restaurant setting. Emphasise any specific achievements that demonstrate your ability to exceed guest expectations and foster a positive work culture.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your relevant experience but also conveys your passion for seasonal organic food and wellness. Use this opportunity to express how you can contribute to the Bamford mission.
Showcase Your Communication Skills: In both your CV and cover letter, make sure to highlight your communication skills. Provide examples of how you've effectively worked with teams and built relationships with customers, as these are key aspects of the role.
How to prepare for a job interview at Bamford Collection
✨Show Your Passion for Healthy Living
Make sure to express your enthusiasm for seasonal organic food and healthy living during the interview. Share any personal experiences or initiatives you've taken that align with the Bamford mission, as this will demonstrate your commitment to their values.
✨Highlight Team Leadership Skills
Discuss your previous experience in supervising a team, focusing on how you motivated and inspired them. Provide examples of how you fostered a positive work culture and exceeded guest expectations, as this is crucial for the role.
✨Prepare for Menu Knowledge Questions
Be ready to discuss your understanding of food and beverage offerings, including allergens and recommendations. Familiarise yourself with the types of dishes typically served in a café setting, as this will show your preparedness and ability to train your team effectively.
✨Demonstrate Strong Communication Skills
Emphasise your ability to communicate effectively with both guests and team members. Share examples of how you've successfully collaborated with other leaders in past roles, as strong communication is key to managing operations smoothly.
