At a Glance
- Tasks: Lead the bar team, manage stock, and ensure excellent customer service.
- Company: Join The Bamford Collection, a lifestyle brand focused on people and planet.
- Benefits: Enjoy discounts, private medical insurance, pension contributions, and mental health support.
- Why this job: Be part of a vibrant community pub with a welcoming atmosphere and strong team spirit.
- Qualifications: Strong cocktail knowledge, leadership skills, and excellent customer service experience required.
- Other info: Full-time role with 40 hours per week, including weekends.
THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET. A 19th century British inn nestled in the Gloucestershire countryside, The Fox is a village pub at the heart of the community with crackling log fires and a welcoming bar specialising in local beers and cocktails.
ABOUT THE ROLE
We have a very exciting role available at The Fox at Oddington, for a Bar Supervisor. The Bar Supervisor will assist the Bar Manager with overall strategic responsibility for the Bar operation including managing the bar team, drinks selection, stock control and GP. Delivering excellent customer service and experience to the guests.
SALARY: £12.85 per hour plus tronc
HOURS: Full time 40 hours including weekends
RESPONSIBILITIES
- Support the bar team by bartending during busy shifts, ensuring efficient service and a high standard of drinks preparation.
- Assist management with day-to-day operations, helping to maintain smooth workflow and uphold service standards.
- Implement and communicate drink menu changes, ensuring the team is trained and confident with any new offerings.
- Open and close the bar as required, following company procedures and ensuring security, cleanliness, and readiness for trade.
- Monitor the performance of bar staff, providing guidance and support to maintain consistency and excellent customer service.
- Handle guest queries or complaints professionally and promptly, escalating issues to management when necessary.
- Help manage stock levels by reporting shortages, assisting with stock rotation, and supporting regular stock checks.
- Maintain a clean, safe, and welcoming bar environment by upholding hygiene and health & safety standards at all times.
- Encourage a positive team atmosphere and lead by example, promoting strong communication and teamwork.
SKILLS AND REQUIREMENTS
- Strong cocktail knowledge and hands-on mixology experience, with the ability to train staff on drink preparation and presentation.
- Confident leadership and supervisory skills, with the ability to guide and support a team during busy shifts.
- Excellent customer service and communication skills, with the ability to resolve issues calmly and professionally.
- Good understanding of bar operations, including opening/closing procedures, stock control, and hygiene standards.
- Ability to adapt in a fast-paced environment, staying organized under pressure and maintaining attention to detail.
PERKS & BENEFITS
- Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day 1.
- Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice.
- Private Medical: We offer subsidised private medical insurance through Bupa.
- Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%.
- Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.
- Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.
Bar Supervisor employer: Bamford Collection
Contact Detail:
Bamford Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar Supervisor
✨Tip Number 1
Familiarise yourself with the local beers and cocktails that The Fox offers. Knowing the menu inside out will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your leadership skills by sharing examples of how you've successfully managed a team in a busy bar environment. Highlighting your ability to maintain a positive atmosphere under pressure can set you apart.
✨Tip Number 3
Prepare to discuss your experience with stock control and hygiene standards. Being able to articulate your understanding of these operations will show that you're ready to take on the responsibilities of a Bar Supervisor.
✨Tip Number 4
Think about how you would handle customer complaints or queries. Having a few strategies in mind will demonstrate your excellent customer service skills and your ability to resolve issues calmly and professionally.
We think you need these skills to ace Bar Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in bar supervision, cocktail knowledge, and customer service. Use specific examples that demonstrate your leadership skills and ability to manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the hospitality industry and your understanding of The Bamford Collection's values. Mention how your skills align with the responsibilities of the Bar Supervisor role and express your enthusiasm for contributing to the team.
Showcase Your Mixology Skills: If you have any unique cocktail recipes or experiences, consider including them in your application. This can set you apart and show your creativity and expertise in drink preparation.
Highlight Teamwork and Leadership: Emphasise your ability to lead and support a team during busy shifts. Provide examples of how you've successfully managed staff performance and maintained high service standards in previous roles.
How to prepare for a job interview at Bamford Collection
✨Show Off Your Cocktail Knowledge
Make sure to highlight your strong cocktail knowledge during the interview. Be prepared to discuss your favourite cocktails, how to make them, and any unique twists you've added. This will demonstrate your hands-on mixology experience and your ability to train others.
✨Demonstrate Leadership Skills
As a Bar Supervisor, you'll need to lead a team effectively. Share examples from your past experiences where you've successfully guided a team, especially during busy shifts. This will show that you have the confidence and skills to support your colleagues.
✨Prepare for Customer Service Scenarios
Expect questions about handling guest queries or complaints. Think of specific situations where you resolved issues calmly and professionally. This will illustrate your excellent customer service skills and your ability to maintain a positive atmosphere.
✨Understand Bar Operations
Familiarise yourself with bar operations, including stock control and hygiene standards. Be ready to discuss how you would manage these aspects in your role. This knowledge will show that you're well-prepared and understand the responsibilities of a Bar Supervisor.