At a Glance
- Tasks: Diagnose and repair vehicle faults while providing top-notch customer service.
- Company: Wrightbus, a leader in zero-emission transport solutions.
- Benefits: Company van, enhanced overtime rates, professional development, and health schemes.
- Other info: Flexible working options and opportunities across the UK and beyond.
- Why this job: Join a dynamic team shaping the future of sustainable mobility.
- Qualifications: NVQ Level 3 or equivalent in Heavy Vehicle Engineering and relevant experience.
The predicted salary is between 26000 - 28000 £ per year.
Wrightbus is a fast-paced, high-growth company at the forefront of zero-emission transport solutions. We are looking for skilled and motivated Mobile Service Engineers to deliver exceptional aftersales support to our customers across the UK and beyond. This is a customer-facing role where you will be instrumental in ensuring Wrightbus remains the preferred supplier through the delivery of world-class service.
What You’ll Do:
- As a Mobile Service Engineer, you will be the primary point of contact for customers, resolving vehicle faults efficiently and professionally.
- You will build strong relationships, offer expert advice, and ensure technical issues are resolved with minimal disruption.
- Key responsibilities include:
- Diagnosing mechanical and electrical faults using advanced diagnostic tools and Wrightbus manuals.
- Performing warranty and campaign repairs in line with company procedures.
- Communicating root cause analysis and repair estimates to the Parts & Service Team.
- Promoting Wrightbus parts and services to customers.
- Maintaining accurate records and ensuring compliance with audit standards.
- Supporting customers on-site and at various locations as required.
- Participating in ongoing training, including factory-based and EV/Hydrogen systems.
What We’re Looking For:
- NVQ Level 3 / City & Guilds in Heavy Vehicle or PSV Engineering (or equivalent).
- Minimum 1 year’s experience in a heavy vehicle/PSV environment, dealership, or fleet.
- Strong mechanical and technical skills with the ability to diagnose and repair faults effectively.
- Flexibility to work weekend or alternative shifts on a rota basis.
Why Join Wrightbus?
- We offer a comprehensive package designed to support your career and wellbeing:
- Company van (insured, taxed, and fuel covered)
- Paid from the moment you leave home
- Enhanced overtime rates (1.3x, 1.5x, 2x)
- Opportunities to work across the UK, Europe, and Asia
- Professional development including EV & Hydrogen training
- IT and diagnostic equipment provided
- Work with leading operators across the UK
- Discretionary bonus scheme
- Life insurance
- Medicash health scheme
- Discounts with major retailers
- Career progression pathways
- Flexitime options
Ready to drive the future of transport? Apply now and become part of a team that’s shaping the next generation of sustainable mobility.
We reserve the right to close this vacancy early if we receive sufficient applications from suitably qualified and experienced candidates. We therefore encourage early applications. All applicants must hold valid right to work in the UK. Please be aware that we are unable to provide visa sponsorship for this position now or in the future.
Mobile Service Engineer employer: Bamford Bus Company
Wrightbus is an exceptional employer that prioritises the growth and wellbeing of its employees while leading the charge in zero-emission transport solutions. As a Mobile Service Engineer, you will enjoy a supportive work culture with comprehensive benefits, including a company van, enhanced overtime rates, and opportunities for professional development in cutting-edge technologies like EV and Hydrogen systems. With a focus on career progression and a commitment to employee satisfaction, Wrightbus offers a unique environment where you can thrive and make a meaningful impact in the transport industry.
