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For Companies At a Glance
- Tasks: Diagnose and repair vehicle faults while providing top-notch customer support.
- Company: Join Wrightbus, a leader in zero-emission transport solutions.
- Benefits: Company van, professional development, health scheme, and career progression.
- Why this job: Be part of a fast-paced team making a real difference in sustainable transport.
- Qualifications: NVQ Level 3 in Heavy Vehicle or PSV Engineering and relevant experience.
- Other info: Flexible shifts with opportunities to travel across the UK and beyond.
The predicted salary is between 36000 - 60000 £ per year.
We reserve the right to close this vacancy early if we receive sufficient applications from suitably qualified and experienced candidates. We therefore encourage early applications.
Position: Mobile Support Engineer
Location: London
Hours: 38 hours per week
Schedule: Night Shift
Wrightbus is a fast-paced, high-growth company at the forefront of zero-emission transport solutions. We're looking for skilled and motivated Mobile Service Engineers to deliver exceptional aftersales support to our customers across the UK and beyond. This is a customer-facing role where you'll be instrumental in ensuring Wrightbus remains the preferred supplier through the delivery of world-class service.
What You'll Do
As a Mobile Service Engineer, you'll be the primary point of contact for customers, resolving vehicle faults efficiently and professionally. You'll build strong relationships, offer expert advice, and ensure technical issues are resolved with minimal disruption.
Key responsibilities include:
- Diagnosing mechanical and electrical faults using advanced diagnostic tools and Wrightbus manuals.
- Performing warranty and campaign repairs in line with company procedures.
- Communicating root cause analysis and repair estimates to the Parts & Service Team.
- Promoting Wrightbus parts and services to customers.
- Maintaining accurate records and ensuring compliance with audit standards.
- Supporting customers on-site and at various locations as required.
- Participating in ongoing training, including factory-based and EV/Hydrogen systems.
What We're Looking For
- NVQ Level 3 / City & Guilds in Heavy Vehicle or PSV Engineering (or equivalent).
- Minimum 1 years experience in a heavy vehicle/PSV environment, dealership, or fleet.
- Strong mechanical and technical skills with the ability to diagnose and repair faults effectively.
- Flexibility to work weekend or alternative shifts on a rota basis.
Why Join Wrightbus?
We offer a comprehensive package designed to support your career and wellbeing:
- Company van (insured, taxed, and fuel covered)
- Paid from the moment you leave home
- Opportunities to work across the UK, Europe, and Asia
- Professional development including EV & Hydrogen training
- IT and diagnostic equipment provided
- Work with leading operators across the UK
- Discretionary bonus scheme
- Life insurance
- Medicash health scheme
- Discounts with major retailers
- Career progression pathways
- Flexitime options
Mobile Support Engineer- Night Shift in Slough employer: Bamford Bus Company Limited
Contact Detail:
Bamford Bus Company Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Support Engineer- Night Shift in Slough
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Wrightbus. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and knowledge about zero-emission transport solutions. We want to see your passion for the role and how you can contribute to our mission.
✨Tip Number 3
Showcase your problem-solving skills during the interview. Think of examples where you’ve diagnosed and resolved issues effectively. We love candidates who can think on their feet!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Wrightbus team.
We think you need these skills to ace Mobile Support Engineer- Night Shift in Slough
Some tips for your application 🫡
Get to Know Us: Before you start your application, take a moment to explore our website and get familiar with Wrightbus. Understanding our mission and values will help you tailor your application to show how you fit into our team.
Tailor Your CV: Make sure your CV highlights your relevant experience in heavy vehicle or PSV engineering. Use keywords from the job description to demonstrate that you have the skills we're looking for, like diagnosing faults and performing repairs.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share specific examples of your past experiences that relate to the role. Show us your passion for customer service and how you can contribute to our goal of delivering world-class service.
Apply Early!: We might close this vacancy early if we find the right candidates, so don’t wait around! Submit your application through our website as soon as you can to ensure you’re in the running for this exciting opportunity.
How to prepare for a job interview at Bamford Bus Company Limited
✨Know Your Stuff
Make sure you brush up on your mechanical and electrical knowledge, especially related to heavy vehicles and PSVs. Familiarise yourself with common faults and diagnostic tools that you might encounter in the role.
✨Showcase Your Customer Skills
Since this is a customer-facing role, be prepared to discuss how you've built relationships and resolved issues in the past. Share specific examples of how you've provided exceptional service to customers.
✨Be Ready for Technical Questions
Expect questions that test your problem-solving abilities. Think about scenarios where you've diagnosed and repaired faults, and be ready to explain your thought process clearly and confidently.
✨Demonstrate Flexibility
Highlight your willingness to work night shifts and weekends. Companies like Wrightbus value flexibility, so share any previous experiences where you've adapted to changing schedules or demands.
