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- Tasks: Be the go-to tech whiz for vehicle faults, providing top-notch support and solutions.
- Company: Join AllServiceOne, a trailblazer in eco-friendly public transport solutions under Wrightbus.
- Benefits: Enjoy flexible hours, overtime pay, training on cutting-edge tech, and a company van.
- Why this job: Make a real impact in sustainable transport while growing your skills in a supportive team.
- Qualifications: NVQ level 3 or equivalent experience in heavy vehicle engineering is required.
- Other info: Weekend shifts may be needed; embrace a dynamic work environment with career progression.
The predicted salary is between 30000 - 42000 £ per year.
AllServiceOne is a forward-thinking after sales division of Wrightbus, dedicated to revolutionizing public transportation with environmentally friendly technology. Our mission is to provide efficient, sustainable, and innovative solutions to reduce our carbon footprint. AllServiceOne supports Wrightbus as the fastest growing manufacturing company in Europe.
We are therefore recruitingMobile Support Engineersfor the Manchester, Leeds and Liverpool region.You will be the main point of contact for customers, handling daily queries relating to vehicle faults and resolving them in an effective and timely manner. You will build solid relationships with you customer base influencing and advising the customer on the best approach to resolve concerns.
The Role:
Ensure root cause failure details are efficiently, estimate retail repairs, diagnose both mechanical & electrical faults using industry diagnostic equipment and Wrightbus technical manuals.
Provide on the ground technical support to our customer, undertake warranty / campaign repairs as per Wrightbus work instruction, ensure all warranty return parts are correctly labelled and returned, make certain that customer vehicle repairs are undertaken and controlled.
Proactively promote and sell services and parts to customers, acting as the interface between the Regional Service Manager and the customer workshop.
Undertake training as required. Travel and work at other customer locations as and when required.
Must be available to work weekend shifts/alternative shifts on a rota basis as required. Observe health and safety at all times and adhere to company and customer policies.
The Requirements:
NVQ level 3/City and Guilds relating to Heavy Vehicle/PSV engineering or equivalent, Or has completed an apprenticeship, Or minimum of 4 years experience.
Demonstrate 1 years experience in an engineering, heavy vehicle/PSV environment, dealership or fleet
Demonstrate strong mechanical skills & good technical background with the ability to diagnose and repair faults effectively and efficiently, working knowledge of Microsoft Word, Excel, PowerPoint & Outlook.
Experience of working on Wrightbus products would be preferred, but not essential.
The Benefits:
Overtime rates of up to 2x hourly rate
Training on the latest EV and Hydrogen Fuel Cell technologies, enhancing your skills and knowledge.
Be part of a pioneering team dedicated to sustainable transportation solutions for generations to come.
Company Van and fuel card
4% bonus
Life Insurance
Medicash scheme
Discount with local businesses and high street retailers
Career progression
Professional development
Flexitime
Mobile Vehicle Technician in Liverpool employer: Bamford Bus Company Limited
Contact Detail:
Bamford Bus Company Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Vehicle Technician in Liverpool
✨Tip Number 1
Familiarise yourself with Wrightbus products and their technology. Understanding their vehicles and the specific challenges they face will help you stand out during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current employees or industry professionals who have experience in heavy vehicle engineering. They can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss your hands-on experience with diagnosing and repairing mechanical and electrical faults. Be ready to share specific examples of past challenges you've faced and how you resolved them, as this will showcase your problem-solving skills.
✨Tip Number 4
Highlight any experience you have with customer service or relationship building. Since you'll be the main point of contact for customers, demonstrating your ability to communicate effectively and build rapport will be crucial in landing the job.
We think you need these skills to ace Mobile Vehicle Technician in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in heavy vehicle or PSV engineering. Emphasise any specific skills related to diagnosing mechanical and electrical faults, as well as your familiarity with industry diagnostic equipment.
Craft a Compelling Cover Letter: In your cover letter, express your passion for sustainable transportation and how your background aligns with AllServiceOne's mission. Mention any experience you have with Wrightbus products or similar technologies to stand out.
Showcase Your Technical Skills: Be specific about your technical skills in your application. Include examples of how you've successfully diagnosed and repaired vehicle faults in previous roles, and mention your proficiency with Microsoft Office tools.
Highlight Customer Interaction Experience: Since the role involves building relationships with customers, include examples of your experience in customer service. Describe how you've effectively communicated with clients and resolved their concerns in past positions.
How to prepare for a job interview at Bamford Bus Company Limited
✨Know Your Technical Stuff
Make sure you brush up on your mechanical and electrical knowledge, especially related to heavy vehicles and public service vehicles. Be prepared to discuss specific diagnostic techniques and tools you've used in the past.
✨Show Your Customer Service Skills
Since you'll be the main point of contact for customers, it's crucial to demonstrate your ability to build relationships and handle queries effectively. Think of examples where you've successfully resolved customer issues or influenced their decisions.
✨Familiarise Yourself with Wrightbus Products
While experience with Wrightbus products isn't essential, having some knowledge about their vehicles can set you apart. Research their latest technologies and innovations, especially in sustainable transportation.
✨Be Ready for Practical Scenarios
Expect to face practical questions or scenarios during the interview. Prepare to explain how you would diagnose a fault or handle a warranty repair situation, showcasing your problem-solving skills and technical expertise.
