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- Tasks: Diagnose and repair vehicle faults while providing top-notch customer support.
- Company: Join Wrightbus, a leader in zero-emission transport solutions.
- Benefits: Company van, professional development, health scheme, and career progression.
- Why this job: Be part of a team shaping the future of sustainable mobility.
- Qualifications: NVQ Level 3 in Heavy Vehicle or PSV Engineering and relevant experience.
- Other info: Flexible working hours with opportunities across the UK and beyond.
The predicted salary is between 36000 - 60000 £ per year.
We reserve the right to close this vacancy early if we receive sufficient applications from suitably qualified and experienced candidates. We therefore encourage early applications.
Position: Mobile Support Engineer
Location: London
Hours: 38 hours per week
Schedule: 5 days per week, day shift
Shift Pattern: Tuesday to Saturday
Wrightbus is a fast-paced, high-growth company at the forefront of zero-emission transport solutions. We're looking for skilled and motivated Mobile Service Engineers to deliver exceptional aftersales support to our customers across the UK and beyond. This is a customer-facing role where you'll be instrumental in ensuring Wrightbus remains the preferred supplier through the delivery of world-class service.
What You'll Do
- As a Mobile Service Engineer, you'll be the primary point of contact for customers, resolving vehicle faults efficiently and professionally.
- You'll build strong relationships, offer expert advice, and ensure technical issues are resolved with minimal disruption.
- Key responsibilities include:
- Diagnosing mechanical and electrical faults using advanced diagnostic tools and Wrightbus manuals.
- Performing warranty and campaign repairs in line with company procedures.
- Communicating root cause analysis and repair estimates to the Parts & Service Team.
- Promoting Wrightbus parts and services to customers.
- Maintaining accurate records and ensuring compliance with audit standards.
- Supporting customers on-site and at various locations as required.
- Participating in ongoing training, including factory-based and EV/Hydrogen systems.
What We're Looking For
- NVQ Level 3 / City & Guilds in Heavy Vehicle or PSV Engineering (or equivalent).
- Minimum 1 year experience in a heavy vehicle/PSV environment, dealership, or fleet.
- Strong mechanical and technical skills with the ability to diagnose and repair faults effectively.
- Flexibility to work weekend or alternative shifts on a rota basis.
Why Join Wrightbus?
- We offer a comprehensive package designed to support your career and wellbeing:
- Company van (insured, taxed, and fuel covered)
- Paid from the moment you leave home
- Opportunities to work across the UK, Europe, and Asia
- Professional development including EV & Hydrogen training
- IT and diagnostic equipment provided
- Work with leading operators across the UK
- Discretionary bonus scheme
- Life insurance
- Medicash health scheme
- Discounts with major retailers
- Career progression pathways
- Flexitime options
Ready to drive the future of transport? Apply now and become part of a team that's shaping the next generation of sustainable mobility.
Mobile Support Engineer- Day Shift (Tue-Sat) employer: Bamford Bus Company Limited
Contact Detail:
Bamford Bus Company Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Support Engineer- Day Shift (Tue-Sat)
✨Tip Number 1
Get to know the company! Research Wrightbus and their zero-emission transport solutions. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for practical assessments! Brush up on your mechanical and electrical fault diagnosis skills. Being able to demonstrate your expertise in real-time can set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Wrightbus.
We think you need these skills to ace Mobile Support Engineer- Day Shift (Tue-Sat)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about being a Mobile Support Engineer and contributing to zero-emission transport solutions.
Tailor Your CV: Make sure your CV is tailored to highlight your relevant experience and skills. We’re looking for specific qualifications like NVQ Level 3 or City & Guilds in Heavy Vehicle Engineering, so don’t forget to showcase those!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure to articulate your experiences and skills without unnecessary fluff.
Apply Early!: Since we might close the vacancy early if we find the right candidates, don’t wait around! Head over to our website and submit your application as soon as possible to increase your chances.
How to prepare for a job interview at Bamford Bus Company Limited
✨Know Your Stuff
Make sure you brush up on your mechanical and electrical knowledge, especially related to heavy vehicles and PSVs. Familiarise yourself with common faults and diagnostic tools that are used in the industry. This will not only help you answer technical questions but also show your passion for the role.
✨Showcase Your Customer Skills
Since this is a customer-facing role, be prepared to discuss how you've successfully resolved issues for customers in the past. Think of specific examples where you built strong relationships or provided exceptional service. This will demonstrate your ability to represent Wrightbus effectively.
✨Understand the Company Culture
Research Wrightbus and their commitment to zero-emission transport solutions. Be ready to discuss how your values align with theirs and how you can contribute to their mission. Showing that you understand their goals will set you apart from other candidates.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could be about their training programmes, opportunities for career progression, or specifics about the team you'll be working with. It shows you're genuinely interested in the role and eager to learn more.
