At a Glance
- Tasks: Diagnose and repair vehicle faults while providing top-notch customer service.
- Company: Join Wrightbus, a leader in zero-emission transport solutions.
- Benefits: Company van, professional development, health scheme, and career progression.
- Other info: Flexible shifts and opportunities to work across the UK and beyond.
- Why this job: Be part of a fast-paced team making a real difference in sustainable transport.
- Qualifications: NVQ Level 3 or equivalent in Heavy Vehicle Engineering and relevant experience.
The predicted salary is between 30000 - 40000 £ per year.
We reserve the right to close this vacancy early if we receive sufficient applications from suitably qualified and experienced candidates. We therefore encourage early applications.
Position: Fleet Services Technician
Location: London
Hours: 38 hours per week
Schedule: Night Shift
Wrightbus is a fast-paced, high-growth company at the forefront of zero-emission transport solutions. We're looking for skilled and motivated Fleet Services Technicians to deliver exceptional aftersales support to our customers across the UK and beyond. This is a customer-facing role where you'll be instrumental in ensuring Wrightbus remains the preferred supplier through the delivery of world-class service.
What You'll Do
As a Fleet Services Technician, you'll be the primary point of contact for customers, resolving vehicle faults efficiently and professionally. You'll build strong relationships, offer expert advice, and ensure technical issues are resolved with minimal disruption.
Key responsibilities include:
- Diagnosing mechanical and electrical faults using advanced diagnostic tools and Wrightbus manuals.
- Performing warranty and campaign repairs in line with company procedures.
- Communicating root cause analysis and repair estimates to the Parts & Service Team.
- Promoting Wrightbus parts and services to customers.
- Maintaining accurate records and ensuring compliance with audit standards.
- Supporting customers on-site and at various locations as required.
- Participating in ongoing training, including factory-based and EV/Hydrogen systems.
What We're Looking For
- NVQ Level 3 / City & Guilds in Heavy Vehicle or PSV Engineering (or equivalent).
- Minimum 1 year experience in a heavy vehicle/PSV environment, dealership, or fleet.
- Strong mechanical and technical skills with the ability to diagnose and repair faults effectively.
- Flexibility to work weekend or alternative shifts on a rota basis.
Why Join Wrightbus?
We offer a comprehensive package designed to support your career and wellbeing:
- Company van (insured, taxed, and fuel covered)
- Paid from the moment you leave home
- Opportunities to work across the UK, Europe, and Asia
- Professional development including EV & Hydrogen training
- IT and diagnostic equipment provided
- Work with leading operators across the UK
- Discretionary bonus scheme
- Life insurance
- Medicash health scheme
- Discounts with major retailers
- Career progression pathways
- Flexitime options
Fleet Technician employer: Bamford Bus Company Limited
Wrightbus is an exceptional employer that prioritises the growth and wellbeing of its employees, offering a comprehensive benefits package including a company van, professional development opportunities in cutting-edge EV and Hydrogen technologies, and a supportive work culture that values flexibility and career progression. Located in London, this fast-paced, high-growth company is at the forefront of zero-emission transport solutions, providing Fleet Services Technicians with the chance to work with leading operators across the UK and beyond while enjoying a rewarding customer-facing role.
Contact Details:
Bamford Bus Company Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Fleet Technician
✨Tip Number 1
Get to know the company! Research Wrightbus and their zero-emission transport solutions. This will help you tailor your conversations during interviews and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the company culture and the role, which can give you an edge during the interview process.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to diagnosing mechanical faults and customer service scenarios. Role-playing with a friend can help you feel more confident when it’s your turn to shine.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Fleet Technician
Some tips for your application 🫡
Get to Know Us:Before you start your application, take a moment to explore our website and get familiar with Wrightbus. Understanding our mission and values will help you tailor your application to show how you fit into our team.
Tailor Your CV:Make sure your CV highlights your relevant experience and skills, especially those related to heavy vehicle or PSV engineering. Use keywords from the job description to catch our eye and show us you're the right fit for the Fleet Services Technician role.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for zero-emission transport solutions and explain why you want to work with us. Be specific about how your skills can contribute to our success and the exceptional service we provide.
Apply Early!:We might close the vacancy early if we find the right candidates, so don’t wait around! Submit your application through our website as soon as you can to ensure you’re in the running for this exciting opportunity.
How to prepare for a job interview at Bamford Bus Company Limited
✨Know Your Stuff
Make sure you brush up on your mechanical and electrical knowledge, especially related to heavy vehicles and PSV engineering. Familiarise yourself with common faults and diagnostic tools that you might encounter in the role.
✨Showcase Your Customer Skills
Since this is a customer-facing role, be prepared to discuss how you've built relationships and resolved issues in the past. Think of specific examples where you provided exceptional service or support to customers.
✨Be Ready for Technical Questions
Expect questions that test your problem-solving abilities. Prepare to walk through how you would diagnose a fault or perform a repair. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Demonstrate Your Flexibility
Wrightbus values flexibility, so be ready to discuss your availability for night shifts and weekend work. Highlight any previous experience you have working varied hours and how you managed your time effectively.
