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- Tasks: Diagnose and repair vehicle faults while providing top-notch customer support.
- Company: Join Wrightbus, a leader in zero-emission transport solutions.
- Benefits: Company van, professional development, health scheme, and career progression.
- Why this job: Be part of a team shaping the future of sustainable mobility.
- Qualifications: NVQ Level 3 in Heavy Vehicle or PSV Engineering and relevant experience.
- Other info: Flexible working hours with opportunities across the UK and beyond.
The predicted salary is between 36000 - 60000 £ per year.
We reserve the right to close this vacancy early if we receive sufficient applications from suitably qualified and experienced candidates. Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV. We therefore encourage early applications.
Position: Mobile Support Engineer
Location: London
Hours: 38 hours per week
Schedule: 5 days per week, day shift
Shift Pattern: Tuesday to Saturday
Wrightbus is a fast-paced, high-growth company at the forefront of zero-emission transport solutions. We're looking for skilled and motivated Mobile Service Engineers to deliver exceptional aftersales support to our customers across the UK and beyond. This is a customer-facing role where you'll be instrumental in ensuring Wrightbus remains the preferred supplier through the delivery of world-class service.
What You'll Do
- As a Mobile Service Engineer, you'll be the primary point of contact for customers, resolving vehicle faults efficiently and professionally.
- You'll build strong relationships, offer expert advice, and ensure technical issues are resolved with minimal disruption.
- Key responsibilities include:
- Diagnosing mechanical and electrical faults using advanced diagnostic tools and Wrightbus manuals.
- Performing warranty and campaign repairs in line with company procedures.
- Communicating root cause analysis and repair estimates to the Parts & Service Team.
- Promoting Wrightbus parts and services to customers.
- Maintaining accurate records and ensuring compliance with audit standards.
- Supporting customers on-site and at various locations as required.
- Participating in ongoing training, including factory-based and EV/Hydrogen systems.
What We're Looking For
- NVQ Level 3 / City & Guilds in Heavy Vehicle or PSV Engineering (or equivalent).
- Minimum 1 year experience in a heavy vehicle/PSV environment, dealership, or fleet.
- Strong mechanical and technical skills with the ability to diagnose and repair faults effectively.
- Flexibility to work weekend or alternative shifts on a rota basis.
Why Join Wrightbus?
- We offer a comprehensive package designed to support your career and wellbeing:
- Company van (insured, taxed, and fuel covered)
- Paid from the moment you leave home
- Opportunities to work across the UK, Europe, and Asia
- Professional development including EV & Hydrogen training
- IT and diagnostic equipment provided
- Work with leading operators across the UK
- Discretionary bonus scheme
- Life insurance
- Medicash health scheme
- Discounts with major retailers
- Career progression pathways
- Flexitime options
Ready to drive the future of transport? Apply now and become part of a team that's shaping the next generation of sustainable mobility.
Mobile Support Engineer- Day Shift (Tue-Sat) in Brockley employer: Bamford Bus Company Limited
Contact Detail:
Bamford Bus Company Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Support Engineer- Day Shift (Tue-Sat) in Brockley
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, attend events, and connect with current employees at Wrightbus. You never know who might give you a heads-up about an opportunity or even put in a good word for you.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and scenarios related to mobile support engineering. This will help you feel more confident and ready to showcase your skills when it counts.
✨Tip Number 3
Show off your passion for zero-emission transport solutions! Make sure to highlight any relevant experience or projects that align with Wrightbus's mission. This will demonstrate that you're not just looking for any job, but that you're genuinely excited about this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Wrightbus. So, what are you waiting for? Get that application in!
We think you need these skills to ace Mobile Support Engineer- Day Shift (Tue-Sat) in Brockley
Some tips for your application 🫡
Get Your CV Spot On: Make sure your CV is tailored to the Mobile Support Engineer role. Highlight your relevant experience, especially in diagnosing mechanical and electrical faults. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about zero-emission transport solutions and how you can contribute to our team. Keep it concise but impactful!
Show Off Your Technical Skills: In your application, don't forget to mention any specific tools or technologies you've worked with. We love seeing candidates who are familiar with advanced diagnostic tools and have hands-on experience in the field.
Apply Early!: We expect a high volume of applications, so don’t wait around! Apply through our website as soon as you can to ensure your application stands out. The sooner, the better!
How to prepare for a job interview at Bamford Bus Company Limited
✨Know Your Stuff
Make sure you brush up on your mechanical and electrical knowledge, especially related to heavy vehicles and PSVs. Familiarise yourself with common faults and diagnostic tools that you might encounter in the role.
✨Showcase Your Experience
Be ready to discuss your previous experience in a heavy vehicle or PSV environment. Prepare specific examples of how you've diagnosed and repaired faults, and how you've provided exceptional customer service in the past.
✨Ask Smart Questions
Prepare thoughtful questions about Wrightbus and their approach to zero-emission transport solutions. This shows your genuine interest in the company and helps you understand how you can contribute to their mission.
✨Demonstrate Flexibility
Since the role requires flexibility with shifts, be prepared to discuss your availability and willingness to work weekends or alternative shifts. Highlight any previous experiences where you've adapted to changing schedules.
