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- Tasks: Join us as a Client Services Coordinator, managing client interactions and ensuring top-notch service.
- Company: Informed Sources is a leading tech company providing quality data and software solutions globally.
- Benefits: Enjoy a dynamic work environment with opportunities for professional growth and development.
- Why this job: Be part of a start-up phase in the UK, making a real impact in a collaborative team.
- Qualifications: Strong communication skills, attention to detail, and a customer-focused mindset are essential.
- Other info: Candidates must have permanent working rights in the UK; no agency referrals accepted.
The predicted salary is between 28800 - 43200 £ per year.
Informed Sources, a dynamic technology company experiencing rapid expansion, is seeking a Client Services Coordinator and team members to play a pivotal role in building our local presence in Richmond, London UK. Situated conveniently to many modes of transport, our Richmond office offers an exciting opportunity to join a friendly and forward-thinking global company. . . at the START UP phase for the region!
Are you someone who thrives in a fast-paced environment with diverse responsibilities? Do you possess the ability to hit the ground running? Join our Australian SME with a global footprint and take ownership of your role where you can truly make a difference. While embracing the start-up atmosphere in the UK, you’ll follow established procedures and systems developed in other countries.
As a Client Services Coordinator, or team member you\’ll be instrumental in maintaining high-quality interactions with clients and remotely located workers. Using your exceptional interpersonal skills, you\’ll ensure the quality of our data, the performance of our workers, and overall customer satisfaction remain paramount, whether communicating over the phone or through virtual platforms like Teams.
As a key member of our UK client services team, you\’ll have the opportunity to contribute your ideas and directly impact operational processes, leading to improved outcomes. You\’ll be exposed to a wide array of projects and business objectives, providing valuable experience in a role that fosters professional growth.
While we don\’t expect candidates to possess every skill listed, our ideal candidate will demonstrate:
- “Ownership” mentality – the ability to manage tasks and responsibilities efficiently, particularly during high workload periods.
- Proficiency in Excel and keen attention to detail.
- Strong multitasking abilities, including handling high-priority tasks and calls with ease.
- Composure and the ability to remain calm under pressure.
- A positive attitude that contributes to a collaborative team environment.
- Self-motivation and the capacity to work independently as well as part of a team.
- Willingness and aptitude to learn new concepts and skills.
- Confidence in raising concerns and proposing solutions to team members and managers.
- Quick adaptability to new systems, including familiarity with in-house software solutions (experience with accounting and invoicing systems is a plus).
Your qualifications should include:
- Excellent written and verbal communication skills.
- Strong analytical and problem-solving capabilities.
- Ability to manage multiple requests simultaneously and prioritise effectively.
- A customer service-oriented approach.
- Proficiency in navigating computer systems, including Microsoft Office suite.
We are seeking engaging and trustworthy individuals with a mature outlook, staff who are people-focused and thrive on the challenges of contributing to an expanding and evolving business committed to operational excellence.
If you\’re ready to showcase your talents in a role that empowers you to excel, apply now!
As we are looking for a range of experience and capabilities, please indicate your current salary expectations and we will be sure to develop a package to attract the very best of candidates.
To apply, please include your resume and a 1-2 page cover letter outlining your skills and experience.
About Informed Sources:
Informed Sources is a market leader in providing independent and timely marketplace data and software solutions of the highest quality. With continuous expansion into new markets worldwide, we value commitment, integrity, and teamwork. If you\’re driven by success and thrive in a culture of continuous improvement, we invite you to join our passionate and experienced international team.
All candidates must have permanent working rights in the UK.
No agency referrals will be accepted at this stage.
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Client Services Coordinator employer: BambooHR
Contact Detail:
BambooHR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Coordinator
✨Tip Number 1
Familiarise yourself with Informed Sources and their operations. Understanding their market position and the specific services they offer will help you tailor your conversations during interviews, showcasing your genuine interest in the company.
✨Tip Number 2
Highlight your interpersonal skills in any discussions or networking opportunities. Since the role emphasises maintaining high-quality interactions with clients, demonstrating your ability to communicate effectively will set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully managed multiple tasks or projects in previous roles. This will illustrate your multitasking abilities and ownership mentality, which are crucial for thriving in a fast-paced environment like Informed Sources.
✨Tip Number 4
Showcase your adaptability by discussing any experiences where you've quickly learned new systems or processes. This is particularly relevant as the role involves using in-house software solutions, and demonstrating your willingness to learn will resonate well with the hiring team.
We think you need these skills to ace Client Services Coordinator
Some tips for your application 🫡
Tailor Your Cover Letter: Craft a cover letter that specifically addresses the skills and experiences mentioned in the job description. Highlight your ownership mentality, multitasking abilities, and customer service orientation to show how you align with the company's needs.
Showcase Relevant Experience: In your CV, emphasise any previous roles where you managed client interactions or worked in a fast-paced environment. Use specific examples to demonstrate your problem-solving capabilities and proficiency in tools like Excel.
Highlight Communication Skills: Since excellent written and verbal communication skills are crucial for this role, ensure your application reflects this. Use clear and concise language, and consider including examples of how you've effectively communicated in past roles.
Express Your Adaptability: Mention your ability to quickly adapt to new systems and processes, as this is important for the start-up atmosphere. Provide examples of how you've successfully learned new software or adjusted to changes in previous positions.
How to prepare for a job interview at BambooHR
✨Show Your Ownership Mentality
Demonstrate your ability to take charge of tasks and responsibilities during the interview. Share examples from your past experiences where you successfully managed high workloads or took initiative in challenging situations.
✨Highlight Your Interpersonal Skills
Since the role involves maintaining high-quality interactions with clients, be prepared to discuss how you build rapport and communicate effectively. Use specific examples to illustrate your strong verbal and written communication skills.
✨Emphasise Your Multitasking Abilities
The job requires handling multiple requests simultaneously. During the interview, explain how you prioritise tasks and manage your time effectively, especially in fast-paced environments. Consider sharing a situation where you successfully juggled competing demands.
✨Demonstrate Adaptability and Willingness to Learn
In a start-up atmosphere, adaptability is key. Discuss your experience with quickly learning new systems or processes, and express your enthusiasm for embracing new challenges. This will show that you're ready to hit the ground running.
