Your mission
Our Values:
- CLIENT COMMITMENT : We represent our clients with care and professionalism.
- TRUSTWORTHINESS: We respect confidentiality and protect client and company information.
- DEPENDABILITY: We take ownership and deliver on our commitments.
- RESPONSIBILIE BUSINESS: We act ethically, sustainably and with good governance.
- INTEGRITY : We act with honesty and take accountability for our actions
- CONTINOUS IMPROVEMENT: We learn, adapt, and seek better ways to work.
Your profile
We are seeking a structured and detail-orientedLogistics Administrator to support the daily coordination and execution of our door-to-door export and import operations. In this rile, you will ensure that all shipments are processed accurately, documentation remains fully compliant, and deliveries consistently meet customer expectations.
While prior experience within a logistics department or similar environment is preferred, it is not essential as full training will be provided. The ideal candidate must be able to demonstrate excellent administration experience and proficiency in Microsoft Office, particularly Microsoft Excel.Key Responsibilities
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- Shipment Coordination: Arrange all export and import orders efficiently and in a timely manner. Coordinate with overseas carriers and service providers, verifying that all necessary documentation is in place before shipment departure and ensuring goods are properly labeled prior to pick-up.
- System & Data Accuracy: Process and record shipment details, pricing, and relevant data accurately into the designated company system. Maintain organized, up-to-date records to ensure smooth audit and reporting processes.
- Documentation Management: Check and confirm that all paperwork is correctly prepared and submitted for export compliance. Collate, review, and distribute shipping documentation to internal departments and external partners as required.
- Internal Communication: Liaise regularly with in-house departments, providing timely updates on shipment statuses and operational progress. Support cross-departmental collaboration by gathering and sharing relevant information when requested.
- Customer & Service Quality: Review all collections and deliveries daily to ensure they meet customer requirements and service standards. Promptly escalation any discrepancies or delays to ensure swift corrective action.
- Continuous Improvement: Contribute to the ongoing development and optimization of our logistics and administrative processes.
Qualifications & Skills
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- Strong Administrative Background: Proven experience in a dedicated administrative role handling data entry, filing, and task tracking.
- Technical Proficiency: Confident using Microsoft Office, with specific experience managing spreadsheets and data in Microsoft Excel.
- Attention to Detail: High level of accuracy when managing compliance paperwork and system records.
- Communication Skills: Clear and professional verbal and written communication skills for dealing with internal teams and external logistics partners.
- Logistics Familiarity (Optional): Prior exposure to shipping, imports, exports, or supply chain processes is a plus, but a willingness to learn is most important.
What We Offer
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- Hands-on training on logistics systems and compliance.
- A stable, structured Monday-to-Friday schedule - 9am to 5.30pm
- A collaborative and supportive onsite team environment.
As an equal opportunity employer, we actively celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Why us?
We believe our people are our greatest asset. When you join us, you're not just taking a job, you're joining a team.
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